Intern - Customer Service

Assignment Summary Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training. Ability to search for information related to any given task using our online knowledge base system and providing our customers' with accurate product information. Passionate to serve...

**Roles and Responsibilities**: - Approach existing and new customers to remind them about motor insurance renewal and up-sell products. - Perform sales conversations based on scripts that describe motor and non-motor insurance products or services with necessary adjustments to ensure consistency of the sales campaign. - Prepare quotations, explain benefits...

Roles and Responsibilities: Approach existing and new customers to remind them about motor insurance renewal and upsell products. Perform sales conversations based on scripts that describe motor and nonmotor insurance products or services with necessary adjustments to ensure consistency of the sales campaign. Prepare quotations, explain benefits and persuade...

**Responsibilities and Duties**: **Customer Service**: - Respond promptly and professionally to customer inquiries through various communication channels, such as phone, social media, and chat. - Address customer concerns, resolve issues, and provide accurate information about products, services, return, refund and policies. - Maintain a positive and...

Manage incoming phone calls from customers - Proactively generate sales leads by identifying potential clients and understanding their event needs. - Assess customers' requirements to ensure satisfaction and tailor services accordingly. - Cultivate sustainable relationships and build trust with customer accounts through open and interactive communication. -...

**Responsibilities**: - Work in Product Support Department (Service Center for watches, calculator and electronic musical instrument) - Ensure company's turnaround time for service is met. - Assist the Manager in overseeing the customer service assistant in the Service Center to ensure smooth and efficient service. - Ensure all repaired or service items...

**Responsibility**: - Serves as Front Desk Customer Service to ensure quality services being rendered to Customers including Inquiry, Renewal and Claims. - Correspondence and interaction with group subsidiaries & insurers on both Motor and Non Motor matters. - Correspondence and interaction with customers for both Motor and Non Motor enquiries and...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...

Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame - Analyse customers’ needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...

1) Responsible in performing CE duties assigned from time to time. 2) Manage the learning of enrolled students within a set period of time. 3) Ensure that CE's daily tasks run smoothly as per the daily schedule. 4) Prepare and update the monthly CE report on a daily basis. 5) Carry out the tasks of the monthly event together with other teams. 6) Assist...

**Responsibility**: - Contact existing and new customers to remind about motor insurance renewal and upsell products. - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. - Prepare quotation, explain benefits, and persuade...

**Responsibility**: - Contact existing and new customers to remind about motor insurance renewal and upsell products. - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. - Prepare quotation, explain benefits, and persuade...

**Location: Maxim Citylights Sentul, KL.** **Type: Full time** **Salary: RM 2,300 - RM 2,500 per month** **Working Hours: Monday to Saturday, 8:30 AM - 5:30 PM** **Job Scopes**: - Reply comments & DM's in Facebook, Instagram, Tiktok & Shopee - Entertain customers inquiry regarding: Product, Order Status, Tracking Number - Resolve customer complaints in...

**Job description**: - Greeting customer and offering assistance - Recommending Product or merchandise to help customer. - Answering question and addresing concerns - Talking inventory and monitoring sales floor - Deveploment confindent level - Work with a team - Training provided, Work in a cheerful and group atmosphere - ensure the ceremony runs smoothly...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Administrative Korean Japenese Korean Language bachelors degree Taiwanese - Are you a highly skilled and experienced customer service professional with International Banking Experience?...

**Urgently Hiring for English / BM Speaker** **Position**:Customer Service Executive (Inbound) **Salary**: Basic RM2000 - RM2300 + Allowance **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days, 2 days off **Working Hours**:3 shift (9 working hours including 1 hour break) **REQUIREMENTS**: - 18 - 55 years old - At least SPM Certificate or SKM...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...