CRM Admin and Support

5 months ago


Malaysia IntersoftKK Full time

Malaysia

**Experience**: CRM Admin and Support

**Skills**:CRM Admin and Support
- Job Responsibilities
- You are responsible to support complex CRM ecosystems, performing configuration changes, troubleshoot issues, coordinate requests with various users.
- You will be dealing with vendors on issues, configurations, changes and releases.

aware on commercials sales and marketing.

Job Requirements
- Degree in Computing, Computer Science or Software Engineering.
- Preferably in IT operations or shared service center IT support.
- Knowledge on master data, data loading and ETL jobs will be added advantage.
- Has good soft skills and fluent communicator.
- Keen on operational support and service improvements.
- Proficient with IT Service Management, ITIL processes
- CRM systems know-how
- Knowledge on master data, data loading and ETL jobs will be added advantage
- Has an agile mindset and understand MVP, focused on incremental value rather than perfection.
- Knowledgeable in the areas like Commercial, Sales, Marketing, Digital.

Mandatory skills
- ITIL 4 and Agile mindset


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