L1 Customer Support

Role Title : Customer Service L1 Service Associate - Work From Office mode - Location : 3rd floor, Infinite Centre, Unit L3-2, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. - Salary Package : up to RM4000 (Basic Pay), RM200 (R&R Allowance) - Medical & Hospitalization entitlement - Training is provided - Fully vaccinated applicants only - Able to start...

**About us** - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

EMC Network Analyst L1 Petaling Jaya - Malaysia About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​ Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues,...

EMC Network Analyst L1 Petaling Jaya - Malaysia About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​ Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues,...

JOB SCOPE: Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Manage customer complaints and feedbacks accordinglyREQUIREMENTS:- No Customer Service Experience needed:- Fresh Graduates are encouraged to apply:- Training will be provided: Excellent command of English in both verbal and written communication Able to work...

Answer incoming calls from customers to log a problem ticket - Handle complaints - Provide necessary IBM product/support process-related information **Requirements**: - Minimum Diploma - Required language proficiency (English & Mandarin)(Canto speaker is an added advantage) - Knowledge of customer service principles and practices - Knowledge of call center...

Role Title : Customer Service L1 Service Associate Work From Office mode Location : 3rd floor, Infinite Centre, Unit L32, 1 Jalan 13/6, 46200 Petaling Jaya, Selangor. Salary Package : up to RM4000 (Basic Pay), RM200 (R&R Allowance) Medical & Hospitalization entitlement Training is provided Fully vaccinated applicants only Able to start immediately Operation...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting) **REQUIREMENTS**: - Minimum SPM - No experience needed. - **Able to work on rotational shift (Morning, afternoon and late-night...

**Job Tasks** - Providing 24/7 printing area support to non-technical end-users - Analyzing issues and implementing a correct resolution - Contact and provide troubleshooting steps to end-users - Dealing with printer supplies queries - Remote printer configuration - Deployment of firmware and SafeCom software - SafeCom account maintenance - Knowledge base...

Tasks: - Providing 24/7 printing area support to non-technical end-users - Analyzing issues and implementing a correct resolution - Contact and provide troubleshooting steps to end-users - Dealing with printer supplies queries - Remote printer configuration - Deployment of firmware and SafeCom software - SafeCom account maintenance - Knowledge base...

First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Japanese & English - Excellent communication - L1 Remote Support...

First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Mandarin & English - Excellent communication - L1 Remote Support...

Key Responsibilities: - As required, provide timely communication to users on the status of their service requests and incidents. - Properly escalate unresolved issues to appropriate internal teams (e.g. L2/L3). - It is a first point of contact to all related incidents from external and internal clients. - Managing ticketed query system and ensuring...

About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and...

**Tasks**: - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines...

**Tasks**: - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

EMC Network Analyst L1Petaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our...

JOB SCOPE: Act as first contact person for technical issues inquiries. Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting)REQUIREMENTS: Minimum SPM No experience needed.- Able to work on rotational shift (Morning, afternoon and late-night shift)Job Types: Full-time, Fresh...

Role : Support Specialist Documentation to bring during the interview: Updated Resume with 2 references Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on the performance) Must be willing to work on 24-hour-rotation shift. **Responsibility**: Provide quality customer support (24/7)...