Guest Engagement Officer

**Basic Function** To perform all front desk duties at level which meet or exceed guests’ expectations and is accordance to the policies, procedures and standards set by the Hotel. **Responsibility and Authority** - Report duty on time and in full uniform. Keep smart and well-groomed at all times and maintain a friendly and cheerful attitude. - Attend to...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Guest Relations Officer at Arte Mont Kiara! Location: Arte Mont Kiara, Kuala Lumpur **Salary**: RM4,000 - RM4,500 Prefer Language: English, Malay and Chinese Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest...

Job Responsibilities: 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Greets...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

JLL supports the Whole You, personally and professionally. Appraisal Property Management (APM) have been appointed to provide comprehensive Property and Asset Management services for Kuala Lumpur’s newest office tower which is expected to be completed in the coming weeks. APM is part of the JLL group, a global leader in the provision of property and...

**Malaysia** **PARKROYAL COLLECTION Kuala Lumpur** **Rooms** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a wide...

Position: Japanese Guest Relation Manager Industry: Hospitality (5 Star Hotel) Location: Kuala Lumpur **Salary**: RM 5000 - RM 6000 (Depending on Experience) Are you a fun-to-go person? Do you enjoy interacting with individuals & the opportunities to know more about Japanese culture? If you are one of them, we are a reputable 5-Star Hotel, looking for an...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! Location: Arte Mont Kiara, Kuala Lumpur **Salary**: RM2,800 - RM3,200 Benefits: Meal Allowance Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current promotions, policies and other important information. - Responsible to checking billing instructions,...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! - Location: Arte Mont Kiara, Kuala Lumpur - Salary: RM2,500 - RM3,500 - Benefits: Meal Allowance - Preferably able to speak Chinese Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality...

Position based at Travelodge Bukit Bintang BASIC FUNCTION: To uphold Travelodge Bukit Bintang standards and to be responsive to the instructions of the Front Office Manager/Duty Manager. The role of the Front Office Assistant will be to accommodate the requests and needs of all guests. The Front Office Assistant will be required to greet and check-in guests,...

If you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you. The Guest Experience Officer is responsible for attending to inquiries/feedback/requests/complaints from shoppers and tenants tactfully and in a timely manner. Your role includes but not limited to: - Communication with...

Check hotel guests in and out in a warm, friendly and efficient manner. Greets all guests that may come in contact with the Reception, assisting them with information on the hotel, local attractions and services Attend Daily Shift Line-ups and read all communication and memos at the commencement of each shift. Updates folios and checks payment details of...

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc. 2. To register and assign rooms to guest according to individual needs to achieve guest satisfaction. 3. To know categories, position, capacity, furnishing and price of every room in the hotel. 4. To know procedures for blocking reservations, tour groups...

Duties and Responsibilities - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship...

JLL supports the Whole You, personally and professionally. Appraisal Property Management (APM) have been appointed to provide comprehensive Property and Asset Management services for Kuala Lumpur’s newest office tower which is expected to be completed in the coming weeks. APM is part of the JLL group, a global leader in the provision of property and...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

**Customer Engagement Officer** Being in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level. Must be completely fluent in English (native speaker written standard) and have suitable...