Online Customer Support Chat

Responsibilities:- Provide prompt and effective customer support through live chat channels:- Address customer inquiries, concerns, and issues in a professional and courteous manner:- Assist customers in navigating our products/services and resolving problems: Create engaging and persuasive copy for various marketing materials, including product...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

Responsibilities:- Provide prompt and effective customer support through live chat channels:- Address customer inquiries, concerns, and issues in a professional and courteous manner:- Assist customers in navigating our products/services and resolving problems: Create engaging and persuasive copy for various marketing materials, including product...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Job description** **Job Overview**: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**: Provide prompt and effective customer support through live chat...

Job Brief: Job Responsibilities: - Provide quality non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust...

Job descriptionJob Overview: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging.Responsibilities:Live Chat Support: Provide prompt and effective customer support through live chat channels.Address customer...

Job Brief:Job Responsibilities: Provide quality non voice customer support (24/7) for our customers. Obtain and evaluate all relevant information to handle product and service inquiries. Keep records of customer interactions and transactions Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open...

Key Highlight: - 1 year contract - Salary range from RM2,500 - RM3,200 - Well-known telco company **Requirements**: - Minimum SPM holder - 1-3 years’ experience in customer service industry. - Excellent written and verbal communication skills in both English and Bahasa Malaysia - Strong computer and typing skills. - Willing to work in a shift...

Age range: 26-35Responsibilities: Specifying and building tools to improve the speed and quality of support. Analyzing support workflows and making suggestions to improve efficiency and effectiveness. Working closely with product teams to understand and give input into product changes relating to the customer service department. Assisting with the design and...

Company Overview: Job Descriptions: - Conduct follow-up calls or chats for customers who have expressed interest in specific products or services. - Provide detailed product information and address customer inquiries effectively. - Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions. - Offer...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

Company Overview:Job Descriptions: Conduct followup calls or chats for customers who have expressed interest in specific products or services. Provide detailed product information and address customer inquiries effectively. Proactively identify opportunities to upsell and crosssell related products and services during customer interactions. Offer...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

Age range: 26-35Responsibilities: Specifying and building tools to improve the speed and quality of support. Analyzing support workflows and making suggestions to improve efficiency and effectiveness. Working closely with product teams to understand and give input into product changes relating to the customer service department. Assisting with the design and...

掌握较强的专业知识，把控客户需求和情绪，为其提供优质专业的服务 - 对客户与组员所提问题的解答要礼貌、热情、迅速，并做到语音清晰，平等待客，耐心细致 - 依据公司准则，以邮件或线上方式，处理产品相关咨询，投诉或任何有和产品相关的问题 -...

**Responsibilities**: - Review and moderate all user-generated content and user profiles (either pre-, post - or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required. - Manage the banned user process, and track and remove previously banned users - Maintain the Moderation Guidelines...