Service & Sales Manager

6 months ago


Subang Jaya, Malaysia Emerson Full time

**In this Role, Your Responsibilities Will Be**:

- Responsible for FSG FLS booking goals in Malaysia.
- Responsible for the development of new LTSA penetration & enrolment
- Responsible to serve the installed base and actively pursue on LTSA, Connected Service, Performance Services and all FSG business growth plans
- Responsible in attending to customer enquiries, generating new enquiries, providing upgrade/modernization solutions to installed base customers, marketing activities
- Responsible for developing & performing sales strategy & growth plans, demonstrating regional/global capabilities and resources to support FLS pursuit strategy, demonstrating partnership with other Emerson business unit to ensure alignment & collaboration.
- Develop & handle reports on sales pursuit plan, status, forecasting and analysis.
- Demonstrating the support of Flow Solutions Group, collaboration among Emerson Automation Solution Business Units and Asia Pacific Team to develop and achieve overall objectives with respect to the sales budget and targeted account.
- To perform any other tasks as and when assigned. Reports directly to FLOW BU Manager.**For This Role, You Will Need**:

- Degree in E&E/Chemical Engineering/Instrumentation or other relevant technical or equivalent
- Possesses good techno-commercial skills.
- Independent, results-oriented and excellent analytical skills.
- Must be able to establish and maintain positive relationships throughout the sales cycle.
- Other than primary responsibilities as FGS FLS Sales Manager, this position also encouraged to perform task to meet the overall team Objective.
- Good interpersonal skills, comfortable in interacting in formal, informal and site environment. Willing to travel within Malaysia.**Wh who you are**
- Strong relationship builder with a strong desire to win against competition.
- Credible and highly motivated self-starter.
- Good communication with all clients/prospective clients. Target oriented person.**For This Role, You Will Need**:

- Direct report to Regional Sales Director. Internal working relationships other PWS Sales in other countries.
- External working relationships with Customers and Strategic Business Partners.
- Travel to some provinces and Singapore for some meetings.

**Our Offer To You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be **competitive within the industry and local labor markets **. We also offer a **comprehensive medical and insurance coverage **to meet the needs of our employees.

We are committed to creating a global workplace that **supports diversity, equity and embraces inclusion **. We welcome foreign nationals to join us through our **Work Authorization Sponsorship **.

We attract, develop, and retain exceptional people in an inclusive environment, where all **employees can reach their greatest potential **. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote **Work-Life Balance **through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a **Safe Working Environment **across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.



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