Service Desk Analyst

Qualifications - Diploma or Bachelor Degree in IT / Computer Science or equivalent - Professional certification is an added advantage - i.e. MCP/MCITP/MCSE, Lotus Notes, ITIL Core responsibilities The range of activities and tasks to be undertaken by a First Level Support Analyst are to: - Take and receive all customer calls in a professional and...

Job Title: Operations Analyst, HR Shared Services **Job Description**: The Role: HR Operations Analyst- The EBSC HR Operations Analyst is responsible to provide comprehensive HR transactional support and coordination related to HR activities. Primary areas of responsibility include master data management of employees, employee status changes, time and...

**Position: Customer Service Analyst** **Location: Bayan Lepas, Penang** **Employment type: Contractual** **Responsibilities**: - Manage task given within the operation hours specified. - Address and monitor any issues reported. - Follow up pending requests or receipt until closure. - Collate orders in statistical report, update data and maintenance. -...

Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA ,Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration -...

Job Title: Operations Analyst, HR Shared Services **Job Description**: The Role: The core purpose is the mission of the job - why it needs to be filled and how it fits into the organization. By narrowly defining the Core Purpose, you’re able to define what’s needed to solve the existing business challenge(s)- The EBSC HR Operations Analyst is...

Job Title: Operations Analyst, HR Shared Services **Job Description**: - The Role: - The core purpose is the mission of the job - why it needs to be filled and how it fits into the organization. By narrowly defining the Core Purpose, you’re able to define what’s needed to solve the existing business challenge(s)- The EBSC HR Operations Analyst is...

1 Opening- Bayan Lepas**Role description**: Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2)...

Responsible in providing front desk services to guests, processing guest payments and acting as an information source on various matters. Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang...

**Title**:Sales Operations Analyst **Requisition ID**:55610**Department**:Global Customer Service**Location**:Bayan Lepas, MY**Job Function**:Sales Operations**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working...

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...

**Position :Front Desk cum SME Specialist(GLC COMPANY) - Bayan Baru** **Location : Bayan Baru** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 5.30pm) **Intake **:Immediately **Salary **:RM1,500 + Allowance + Commission (Up to RM4,000) 2. To monitor & track order status until complete. 3. To deliver and managing SME sales target at client as...

Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA ,Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration -...

**Title**:Sales Operations Analyst (Penang) - GAM **Requisition ID**:55611**Department**:Global Customer Service**Location**:Bayan Lepas, MY**Job Function**:Sales Operations**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing -...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. **Job Description**: - Lead division/internal LOQ improvement...