Maxis Enterprise

6 months ago


Subang Jaya, Malaysia REGENERATION RESOURCES Full time

您是一个**热爱与人沟通**,对提供**卓越客户服务**充满激情的人吗?您是否在**快节奏且充满活力的工作环境**中蓬勃发展?如果是这样,我们为您提供了一个令人兴奋的机会!

**角色概述:**

作为一名**Maxis Enterprise 消费者外呼客户服务代表(中文普通话)**,您将在确保我们的企业客户获得一流服务方面发挥关键作用。您的使命是**建立牢固的关系**,解决客户问题,并提升他们对Maxis的整体体验。

**主要职责:**
- **进行外呼电话**:您将与现有的Maxis企业客户联系,确保他们的满意度,并为其需求量身定制解决方案。
- **积极倾听和解决问题**:理解客户的关切,积极倾听,并迅速解决问题。您的同理心和解决问题的能力将成为您的超能力。
- **培养客户忠诚度**:与客户建立持久的关系,增强对Maxis品牌的信任。
- **与团队合作**:与同事紧密合作,确保服务无缝交付,并为积极的团队环境做出贡献。
**资格要求:**
- **对客户服务的热情**:您真正关心帮助人们,并且乐于产生影响。
- **优秀的沟通技巧**:清晰、富有同理心的表达能力至关重要。
- **适应能力**:您可以在动态环境中自如应对,同时处理多项任务。
- **积极态度**:即使面对挑战,您也能带来积极的互动。
- **英语和马来语流利**:需要掌握这两种语言。

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:

- Day shift
Supplemental pay types:

- Attendance bonus
- Commission pay

**Language**:

- English (required)
- Bahasa Melayu (required)
- Mandarin (required)



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