Maxis Enterprise Outbound Customer Service
6 months ago
Job Summary:
The Maxis Enterprise Outbound Sales Representative plays a crucial role in driving sales for the company by proactively reaching out to potential clients to promote Maxis Enterprise solutions. The primary responsibility of the role is to generate leads, handle outbound sales calls, and close deals with new business prospects. This position requires excellent communication skills, a strong sales acumen, and a customer-focused approach.
Key Responsibilities:
1. Conduct outbound calls to prospective clients to introduce Maxis Enterprise products and services.
2. Build and maintain a pipeline of leads through cold calling, networking, and other outreach efforts.
3. Understand client needs and offer tailored solutions that align with Maxis Enterprise offerings.
4. Develop and deliver compelling sales pitches to engage prospects and drive conversions.
5. Follow up on leads and inquiries to nurture relationships and move prospects through the sales funnel.
6. Meet or exceed monthly sales targets and KPIs set by the company.
7. Maintain accurate records of sales activities, customer interactions, and sales progress in CRM software.
8. Collaborate with internal teams to ensure seamless delivery of products and services to clients.
9. Stay updated on industry trends, competitors, and market dynamics to effectively position Maxis Enterprise solutions.
10. Provide exceptional customer service and support to clients throughout the sales process and beyond.
Qualifications:
1. Proven track record in outbound sales, preferably in the telecommunications or IT industry.
2. Strong communication and interpersonal skills with the ability to build rapport with clients.
3. Self-motivated and results-driven with a passion for sales and customer satisfaction.
4. Ability to work well in a fast-paced environment and adapt to changing priorities.
5. Proficiency in using CRM software and sales tools to manage leads and track progress.
6. Excellent negotiation and closing skills with a focus on achieving sales targets.
7. Bachelor's degree in Business, Marketing, or related field is preferred.
8. Prior experience working with enterprise clients and understanding their unique needs is a plus.
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
**Language**:
- English (required)
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