Technical Support Supervisor

Malaysia, Kuala Lumpur - Office - Shift work - Middle - We are seeking a dynamic and experienced Customer Support Supervisor to join our team in Malaysia. As a Customer Support Supervisor, you will be responsible for leading and managing a team of customer service representatives to ensure the delivery of exceptional customer...

Company Overview:At TI COMPUTER (M) SDN. BHD., we pride ourselves on providing top-notch computer services and products to our customers.We are a dynamic team that values innovation, teamwork, and customer satisfaction.We are seeking a skilled Technical Support Specialist to join our team and help us deliver exceptional customer service.Job...

**Job Description**: About TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. Please find the job description below. Job Title: Subject Matter Expert - Technical Support **Location**:Kuala lumpur, Malaysia **Expectations from the Role** - Floor Support -...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

Job Description Summary **Job Description**: **Job Title: Technical Support Center Manager** The BD MMS Service and Support organization provides technical service and field support to BD's dispensing customers. The Technical Support Center team manages the remote service and support for BD customers worldwide. The Technical Support Center is responsible...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Job Description (JD)** - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and confidence of business users through the delivery of proactive and timely services. - Maintain the relationship...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higher-level support or supervisors as needed.Develop and retain a profound understanding of the company's products, services, and policies.Aid customers in product usage and troubleshoot any related...

**Responsibilities**: - Read, research and interpret financial reporting and auditing standards, and develop technically sound recommendation, guidance notes and reference documents for financial reporting and auditing practices as internal reference. - Plan, manage and conduct internal training / briefing. - Performing technical administrative works in...