Service Administrator

1 week ago


Johor Bahru, Malaysia Smiths Group Full time

REF:
- DETECTIONAPAC01257- DIVISION:
- Smiths Detection- JOB FUNCTION:
- Administration Secretarial**Job Description**:

- Support service related within South Asia submarket with particular focus on ANZ.
- Support business operation to ensure all documentation align to business policy.
- Response to internal and external enquiries that related to service department.
- Inventory collaboration with Supply Chain to ensure spare part fulfilled on time.

Duties & Responsibilities
- Provide administration support to all regional offices within in Australia and NZ when NZ Administrator on leave.
- Support FSE and RSM with day-to-day activities that required Administration interference.
- Respond to customer enquiries by submitting monthly service report from ERP system Service Max.
- Process warranty parts claims through NCR ticketing.
- Dispatch Work order and update contract when Scheduler not available.
- Purchase Order creations using ERP system SAP.
- Process invoices and upload into Sharepoint.
- Work closely with Inventory Specialist to ensure part order fulfill in timely manner.
- Support cross border contracts with Purchase Order, Invoicing and Spareparts.
- Support FSE with PPE, cab charges, induction registration and oversea travel booking.
- New vendor creation and vendor amendment into system.
- Booking couriers.
- Support OTI with monthly contract service reports from SVMX.
- Maintain and update calibration register for all tools, work closely with Compliance Manager.
- Maintain vehicle lease and distribute vehicle information to related managers.
- Comply with Smiths business policies by completing all courses on time.
- Comply with safety responsibilities.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

About SmithsAbout Smiths Detection
- Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world.


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