Desktop Support Officer

**General** **Responsibilities: - ** - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops...

**Job Description: Desktop Support Specialist** **Location: Penang, Malaysia** **Employment Type: Contract** **Key Responsibilities**: Provide technical support for Windows desktop systems, including hardware and software troubleshooting. Respond to and resolve support tickets in a timely manner, adhering to service level agreements (SLAs). Install,...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

We are seeking a highly skilled Desktop Support Specialist to join our dynamic team at Cartrack. The successful candidate will be responsible for ensuring the optimal functioning of our IT infrastructure, providing top-notch support to end-users, and maintaining a high level of customer satisfaction.Main Responsibilities:Proactively maintain branch...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

Job Description RESPONSIBILITIES - Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems. - Diagnoses and repairs mechanical, hardware, software and system failures using established procedures. - Monitor and update incident tracking tickets...

Responsible for 1st & 2nd level troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops. - Desktop Support through remote access Coordination with clients and customer regarding their problems - Installation, support and troubleshooting of software, hardware, and peripheral device - Monitoring. Troubleshoot. Windows...

1. Stationed full time at Fujifilm(client) main office as On-Site Desktop Support 2. Provides end-user technical support including configuring hardware, performing hardware and software installations, troubleshooting and correcting hardware and software problems, and resolving day-to-day system problems for end-users and VIP. a. Diagnose and troubleshoot...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

We are seeking a Desktop and Office Infrastructure Support Specialist to join our team in Kuala Lumpur. This role involves providing day-to-day hardware and software support, troubleshooting, and maintenance of our global end-users' infrastructure. Key responsibilities include supporting office infrastructure and network, building laptops, setting up...

Provide technical support for the resolution of customer IT problems, incidents, issues, requests, and queries. Ability to read, write, and speak in Bahasa Malaysia and English as part of the job requirement. Liaise with other support teams or product teams as required to resolve requests/issues on time and follow up with 3rd party software vendors and...

Review, test, document, implement, and track software and operation system updates and security patches in the Asia Pacific region - Provide technical support to diagnose, analyze, research, and resolve computer problems in a Windows enterprise environment - Must be able to analyze data from multiple collection points to identify computers and systems that...

**Job Summary:** We are seeking a skilled Desktop and Office Infrastructure Support Specialist to join our team in Kuala Lumpur, responsible for providing technical support and troubleshooting for our global end-users. About Agoda Agoda is an online travel booking platform that connects travelers with a global network of hotels and holiday properties...

**Analyst - Onsite Technical Support** **What can you expect?** - Be a part of a global operation team - Elevate your IT processing knowledge - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Participate in regional projects - Career Development and Training Opportunities **We will count...

Solution Integrator firm looking to hire an experienced IT Support tech for the position is responsible for providing support to the end-user on hardware, software, and network-related problems, answering end-user questions, and providing problem resolutions with users Desktop support technicians are primarily responsible for fixing and maintaining...