Japanese Speaking IT Service Desk

Contract type: - Permanent- Location: - Kuala Lumpur- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/155753- Contact details: - Amirah Azhar- Job published: - August 18, 2023 14:31- Opportunity working with forward-thinking company dedicated to delivering top-notch technical support to their valued users. As a...

Contract type: Permanent Location: Kuala Lumpur Specialisation:Business Process Outsourcing & Global Business ServiceReference: PR/ Contact details: Amirah Azhar Job published:August 18, :31Opportunity working with forward-thinking company dedicated to delivering top-notch technical support to their valued users. As a Remote Support Specialist, you will play...

Service Desk Knowledge Manager (Japanese Language) Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package. As a Service Desk Knowledge Manager, you will promote collaboration and knowledge...

Strong English & Japanese Communication and inter-personal skills. - Must have JLPT N1 or JLPT N2 certifications. - Should have good experience in troubleshooting hardware issues for both desktops and laptops. - Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc. - Should have experience in Active...

JOB RESPONSIBILITIES Resolve technical issues including hardware and software Evaluate unique or complex installations or configurations and recommends solution Proactively assist internal and external businesses and end users to avoid or reduce problem Understand and utilize ITIL Articulate clearly in writing and verbally when reporting casesJOB...

**Scope of Work**: - To provide a single point of contact for users. - Deals with management of both routine and non-routine incidents and requests. - Provision of first line support for incidents. - Takes ownership for listening to and understanding basic customer problems - Asking relevant questions to resolve typically known problems within required...

**Scope of Work**: - To provide a single point of contact for users. - Deals with management of both routine and non-routine incidents and requests. - Provision of first line support for incidents. - Takes ownership for listening to and understanding basic customer problems - Asking relevant questions to resolve typically known problems within required...

**Contract Period**: 12 months, renewable, with 13th-month salary *To follow Japanese Calendar **Responsibilities**: - Answer the Help Desk phone calls - Process and resolve Incidents & Service Requests: - Track all relevant Incident and Service Request details, categorize, prioritize and close tickets - Provides first-line investigation and diagnosis of...

**Contract Period**: 12 months, renewable, with 13th-month salary *To follow Japanese Calendar **Responsibilities**: - Answer the Help Desk phone calls - Process and resolve Incidents & Service Requests: - Track all relevant Incident and Service Request details, categorize, prioritize and close tickets - Provides first-line investigation and diagnosis of...

Service Desk Specialist (Japanese Language) Do you have Technical Support experience, and are you seeking a new full-time job? Cognizant is recruiting a Technical Support Analyst, and the role comes with an attractive salary and a benefits package. As an IT Troubleshooting Troubleshooter, you will handle end-user voice calls in Japanese. You will also...

Service Desk Operation Manager (Japanese Language) Do you have Service Desk Operation Manager experience, and are you seeking a new job? Cognizant is recruiting a Service Desk Operation Manager, and the role comes with an excellent salary and benefits package. As a Service Desk Operation Manager, you will handle a 13-member Service Desk team, receive...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**:Service Desk Analyst (English + Japanese) **Location**: Kuala Lumpur, Malaysia **Expectations from the Role** - Should possess good...

Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package. As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing by defining, supporting, and encouraging the use...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: IT Service Desk (English + Japanese (Native Speaker)) **Location**:Kuala Lumpur, Malaysia **Key Responsibility areas /Eligibility...

Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Upsell & Cross selling skills in the hospitality business - Exemplary sales skills and customer oriented approach - Ability to present, persuade and communicate...

**Service Desk agent - Japanese local speaker**: - 9 hours per days - 5days per week including PH and weekends. - Earliest working time - 5am - Latest working time - 10pm - Shift changes monthly between team. - **Support for Japan & Europe retails stores (hardware and software devices in a store)**: - Requirements JLPT N1, N2 or completed higher education...

**About the Company** Our client is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. **Responsibilities**: - Effectively resolve Level 1 service desk technical...

**Company Background** **Responsibilities**: - To lead a team of 2 Juniors - Attend to visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential...

**_Consulting Manager, Customer Service Representative - German/French/Japanese Speaking _** **Location: Kuala Lumpur, Malaysia** **Job Summary**: We are looking for a Customer Service Representative to join our team and help us provide excellent service to our German/French/Japanese speaking clients. As a Customer Service Representative, you will be...

**Role**: Customer Account Specialist (Japanese Speaking) **Tasks and Responsibilities**: - Order Entry - 3 Business Units + Business Segments and / or Countries designated - Regional Scope (APAC). - Efficiently process Order Entry creation (SAP Open Text or SAP VA01). - all order types & customers: Standard orders; Sample Orders; EDI; Export;...