Service Scheduler

About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...

Optimizing available field service resources by assigning service assignments to technician dashboard - Ensuring planned order completing before the target date/due date - Update scheduling tools in timely manner to reflect up to date information - Managing job loading, productivity and workload distribution which promotes field force efficiency. - Field...

Job Summary: Responsible for creating and managing detailed assembly and test bay schedules. Production schedules are details that specifies the exact steps that needs to be taken within the assembly and test bay processes including change instruction stations, the resources that will be needed, and the time frames for each step. The production scheduler...

Optimizing available field service resources by assigning service assignments to technician dashboard Housekeep the Salesforce Dispatch Console according to respective service territories Ensuring planned order completing before the target date/due date Follow up on open orders (incomplete and RFS status) Update scheduling tools in timely manner to...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**Job Requirement**: - At least 1 year(s) of working experience in the related field is required for this position. - Customer service experience is an added advantage - Able to communicate effectively and clearly to customers and the servicing team. - Able to write effectively and clearly to customers and the servicing team. **Responsibility**: -...

**Job Responsibilities: - ** - To conduct maintenance service in accordance to allocation by Workshop Job Controller. - To conduct major maintenance or repair in accordance to respective skill level and training matrix. - To punch “start” and “end” job to ensure the timing stated in “Labour Time Guide”. - To conduct electrical and mechanical...

Contract and agreement management, control, and housekeeping. - Segregate active and non-active contract. - Scan Active contract and update in contract team place. - Daily monitoring on outsources suppliers that located in premises and update any operational issues (Cleaner, Security and technician). - Escort suppliers who perform work in premises and ensure...

Responsibilities: - Manage and support site operation and facility management - Maintain and preserve the value of Volvo’s properties/facilities at the site level, including through close cooperation with stakeholders, consultants, and suppliers. - Secure that activities and tasks are completed according to RE Property - and Facility. - Managing...

To be responsible for working with service team to prepare Quotation and Service Department relevant documents. - Coordinate with customer, provide information to answer enquiry about Spare Part & Services from customer - Timely prepare Quotation Request to Supplier/Factory base on Service Team or Customer inquiry. - Issue Purchase Order to Factory once...

Job description: - VGRE Contract and agreement management, control, and housekeeping. - Segregate active and non-active contract within VGRE. - Scan Active contract and update in VGRE contract team place - Daily monitoring on outsources suppliers that located in Volvo premises and update any - operational issues (Cleaner, Security and technician) - Escort...

**Career advancement opportunity**: - **Based In**:No 58-G, Blok, 13, Jalan Pahat J 15/J, Seksyen 15, 40200 Shah Alam, Selangor** **Job Description**: - Maintaining customer records & provide customer service - Maintaining positive customer relationships to ensure repeat business. - Answering questions about service outcomes and scheduling and booking -...

Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage customer expectations regarding service delivery - To attend customer on servicing/warranty/repair requirement - To promote service and parts recommendation items - Managing appointments and scheduling of recalls, warranties,...

Greeting customers and working with customers to determine their vehicle issues and problems, provide technical explanation and proceed with service work - Working with team leader / mechanic to convey the customers' concerns with accurate repair descriptions. - Consulting with team leader / mechanic regarding necessary repairs and possible alternatives to...

**Technician** 1. Trouble shooting, repairing and attend customer complaints. 2. To create good relation and cooperation with team members to achieve customer's satisfaction and KPIs. 3. To make sure workshop area are clean and perform cleaning before getting off work on a daily basis. 4. Able to perform basic service, major repair, suspension part...

Responsible for working in analyzing data, doing research process in increasing sales and managing various procedures to ensure that all sales are managed and sales products are recorded correctly. DUTIES AND RESPONSIBILITIES; - To follow up sales activities with clients and potential clients. - Conducting searches on new and existing customers to increase...

**Responsibilities** Do attend to general service car audio sets & related technical issues. To carry out repair and maintenance work according to the repair order. To monitor and maintain all process conditions and service line as required within the SOP. To carry out any other duties assigned by supervisor from time to time. To ensure every product...

**Responsibilities**: To ensure outlets are given the necessary services and follow up to fill ongoing service needs Scheduling appointments for outlets, and keep track of outlets service records Assess the service needs of raised tickets by outlets, and connect them with the correct team Create and maintain a database of technicians, vendors, and...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...