![3S-Talent Search](https://media.trabajo.org/img/noimg.jpg)
Operation Support Exec
4 weeks ago
Looking for Business Operation Support - Optical Industry
- Mon - Fri =9am - 6pm 2. Sat = 9am - 1pm
- Location: Penang Island
**Responsibilities**:
- Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time
- Always maintaining a positive, empathetic and professional attitude towards customers
- Responding promptly to customer inquiries
- Follow up the cases, keep the promises
- Ensure a good understanding of the company products and services and always maintained
- Provide detailed information about products and processes
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Ensure all complaints, opportunities for improvement and positive feedback from clients is recorded. Ensure all calls, tasks and cases are logged in Service Cloud (where applicable)
- Accurate data entry
- Communicating and coordinating with colleagues, especially with sales force
- Pick stock lenses
- Ensure all tasks are thoroughly investigated within procedure and guidelines are outlined by Customer Service Manager
- Education: High school diploma or equivalent
- Experience o At least 1 year of experience working with customer support
- Previous experience with customer service and data entry
- Mandarin speaker required for this role
- Optical experience is an advantage
**Job Types**: Full-time, Permanent
**Salary**: RM2,800.00 - RM4,200.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Mandarin (required)
-
Operation Support Exec
2 weeks ago
George Town, Penang, Malaysia 3S-Talent Search Full timeLooking for Business Operation Support - Optical Industry Mon Fri =9am 6pm 2. Sat = 9am 1pm Location: Penang IslandResponsibilities: Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time Always maintaining a positive, empathetic and professional attitude towards...
-
Psg Customer Operations Support
2 weeks ago
George Town, Penang, Malaysia INTEL Full timeAs a Customer Operations Support, you will be part of Programmable Solutions Group (PSG) Penang team. You are responsible to support any backlog management and deliver competitive customer supply chain experience.Responsibilities: Assist PSG Global Customer Operation Specialist in Orders Backlog Management and Orders Fulfilment for Distributors and Direct...
-
Policy Processing Exec
2 weeks ago
George Town, Penang, Malaysia RHB Banking Group Full timeWorking Hour Regular Hours Monday Friday Business Area Insurance Location Malaysia Penang DescriptionPrimary Objective: Provide support to profit centre/ underwriter in areas requiring skills and knowledge in the processing of all transactions, including new submissions, renewals and endorsements and deliver excellent customer service Process all work within...
-
Operations Associate
2 weeks ago
George Town, Malaysia ALV Management Sdn Bhd Full time**Responsibility for Support** - Highly engaging and resolve the guest's inquiries, complaint, and request promptly, and with courtesy. - Communicate with other departments to ensure the smooth and efficient operation. - Creation of Whatsapp Group Chat and sending of Check-in Details - Collecting necessary information from guest (Contact details and exact...
-
IT Support Technician
2 weeks ago
George Town, Malaysia SBM Offshore Full time**Req Id**:14654**Job Family**:IT**Location**:Georgetown, GY**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating facilities for the offshore energy...
-
IT Support Technician
2 weeks ago
George Town, Penang, Malaysia SBM Offshore Full timeReq Id:14654Job Family:ITLocation:Georgetown, GYOur Vision. SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.Our Profile. We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading...
-
Operations Manager
3 weeks ago
George Town, Malaysia Go-Get Data Consultancy Full timeOur Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...
-
It application support specialist
3 hours ago
George Town, Malaysia Neuvoo Full timeGlobal IT Application Support We are seeking talented individuals to join our Global IT Application Support Team. You will be an integral part of our newly formed dynamically growing global team, providing first-level application support for our internal business customers. You will play a key role in ensuring our clients receive prompt and effective...
-
IT Support Enginer
3 weeks ago
George Town, Malaysia Intradeco Sdn Bhd Full timeProvide end user service support and resolve problems to the end user’s satisfaction. - Troubleshoot end user’s Computing issue, and hardware issue (PC, server, printer, etc.).. - Provide troubleshooting and first-level diagnosis of IT problems - Monitor and respond quickly and effectively to requests received through the IT helpdesk - Monitor Service...
-
Operations Manager
2 weeks ago
George Town, Penang, Malaysia Go-Get Data Consultancy Full timeOur Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being theleader of the line of business unit integrated by Supervisors and agents. Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, enduser satisfaction, client...
-
Operation Executive
3 weeks ago
George Town, Malaysia Job Collar Agency Full timeTo assist sales team to ensure monthly, quarterly and annually sales targets are achieved. - To assist in motivating, provide feedback, support and educating the sales team to enhance individual development & growth to maintain team spirit. - Monitor all sales & operation related activities with proper SOP, aiming to ensure the efficiency & effectiveness of...
-
Operation Executive
1 week ago
George Town, Malaysia EPS Ventures Sdn Bhd Full time**Job Opportunity** - To assist sales team to ensure monthly, quarterly and annually sales targets are achieved. - To assist in motivating, provide feedback, support and educating the sales team to enhance individual development & growth to maintain team spirit. - Monitor all sales & operation related activities with proper SOP, aiming to ensure the...
-
Operational Security Analyst
4 weeks ago
George Town, Malaysia Teleperformance Full timeOverview: Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program...
-
Operator
2 weeks ago
George Town, Penang, Malaysia Valeo Full timeValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
-
Customer Support
2 weeks ago
George Town, Penang, Malaysia Two95 International Inc. Full timeCustomer Support - Assistant Sales Advisor (English & Malay) - C1 Level in EnglishWorking Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added advantage.Salary: Basic salary of RM...
-
Operations Manager
1 week ago
George Town, Malaysia Company Confidentials Full timeResponsible for all aspects of all departments. - Support and work with all colleagues in all aspects of running the operation. - Ensure the premises are in operative condition as per category of the unit to receive and serve the guests. - Ensure SOP implementation in all departments. - Monitor the co-ordination between all departments for smooth & efficient...
-
Operations Associate
2 weeks ago
George Town, Malaysia ALV Management Sdn Bhd Full time**Responsibility** - Highly engaging and resolve the guest's inquiries, complaint, and request promptly, and with courtesy. - Communicate with other departments to ensure the smooth and efficient operation. - Creation of Whatsapp Group Chat and sending of Check-in Details - Collecting necessary information from guest (Contact details and exact dates of their...
-
IT Support Enginer
2 weeks ago
George Town, Penang, Malaysia Intradeco Sdn Bhd Full timeProvide end user service support and resolve problems to the end user's satisfaction. Troubleshoot end user's Computing issue, and hardware issue (PC, server, printer, etc.).. Provide troubleshooting and firstlevel diagnosis of IT problems Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for...
-
Operational Security Analyst
2 weeks ago
George Town, Penang, Malaysia Teleperformance Full timeOverview:Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program (SRA).Qualifications:Requirements:Education...
-
Operation Executive
2 weeks ago
George Town, Penang, Malaysia EPS Ventures Sdn Bhd Full timeJob Opportunity To assist sales team to ensure monthly, quarterly and annually sales targets are achieved. To assist in motivating, provide feedback, support and educating the sales team to enhance individual development & growth to maintain team spirit. Monitor all sales & operation related activities with proper SOP, aiming to ensure the efficiency &...