Customer Support Assistant

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible result. The...

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English **Working Hours**: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future) - Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) - Experience in the sales or customer service industry is an added advantage. **Salary**: Basic...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**About Our Client** The company operates in the Optical Goods Stores industry, they produce and sell optical goods like ophthalmic frames, lenses, and sunglass lenses. **Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always...

**Responsibilities**: - Customer concerns must be handled positively and professionally. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Mandarin - Location: George Town, Penang **Compensation**: RM 2,800 - RM 3,300 **Work Shift**:Rotational **Educational...

**Responsibilities and Accountabilities** Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times. Pro-actively support customers to mitigate the risk of damage to the client's brand and customer...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

**Freshers welcome** **MUST - Fluent Speaking English ( C1 or B2 Level )** **Working Hours - Rotational night shifts** **Assistant Sales Advisor (English & Malay) (C1 / B2 Level in English Language)** Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level) Experience in the sales or customer service industry is an added...

**Job Details** - Company: Teleperformance Malaysia - TP Code: B001-RE-CSS-EN - Location: Penang - Shift : 5 Working Days (Night Shift) **Job Highlights** - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Medical Benefit with Language allowance **Overview** So, what will you be doing as a...

**Key Responsibilities**: 1. **Greeting and Assisting Customers**: Warmly welcome all customers and guests as they arrive, promptly addressing their inquiries, and providing assistance as needed. 2. **Answering Phone Calls**: Manage incoming phone calls, providing information, and taking messages accurately. 3. **Handling Inquiries and Resolving Issues**:...

Customer assistant speak with customers in person and over the phone to address complaints, answer questions and work directly under manager as assigned. **Salary**: RM1,500.00 - RM1,700.00 per month **Benefits**: - Health insurance - Maternity leave Schedule: - Rotational shift Supplemental pay types: - Yearly bonus

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s - To ensure efficient problem and complaint resolution. - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Pro-active support to customers to prevent damage to...

**Requirements**: - Fresh Graduates are WELCOME, any related experience will be a plus point. - Willing to accept rotational shift schedules. **Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...