Strategic Account Manager
6 months ago
**Founded in 2016, Katalon is a global company providing a comprehensive quality management platform**. Our platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.
**Katalon serves over 100,000 users across 30,000 teams of all shapes and sizes**, including Fortune Global 500 companies like PwC, KPMG, Abbott, and Standard Chartered. Our automation tool is recognized by prestigious review sites such as Gartner, Capterra, and IT Central Station.
As a **Strategic Account Manager** at Katalon, you will be responsible for expanding our customer base and driving revenue growth in the European region. You will identify and capitalize on expansion and upsell opportunities, create pricing proposals, negotiate terms, and act as a trusted advisor to our customers and peers. Additionally, you will develop account plans for enterprise accounts and build strong relationships with key stakeholders.
**Requirements**:
- Ability to operate in a highly ambiguous and fast-paced environment.
- Ability to land $100K+ average deal sizes in the top Fortune 500 companies in the territory
- Strong business acumen and understanding of enterprise software technical solutions, particularly selling in the DevOps space
- Excellent communication and presentation skills, with the ability to engage and influence executive-level stakeholders.
- Demonstrated ability to manage complex sales cycles and drive revenue growth within existing accounts.
- Strategic thinker with the ability to identify opportunities for value creation and develop tailored solutions to meet client needs.
- Results-oriented mindset with a focus on exceeding targets and delivering exceptional customer experiences.
- Collaborative team player with the ability to work effectively across departments and geographies in a fast-paced, dynamic environment.
**Responsibilities**:
**Relationship Management**:
- Serve as the primary point of contact for designated enterprise clients, building and maintaining strong, long-lasting relationships.
- Develop a deep understanding of each client's business objectives, organizational structure, and key stakeholders.
- Proactively engage with clients to understand their evolving needs and challenges, and identify opportunities for our solutions to add value.
**Adoption and Retention**:
- Drive adoption and usage of our SaaS products within client organizations, ensuring that they derive maximum value from their investment.
- Monitor client health metrics and proactively address any issues or concerns to prevent churn.
- Collaborate with internal teams, including Customer Success, Product Development, and Sales, to deliver solutions that meet the unique needs of enterprise clients.
**Growth and Expansion**:
- Identify, upsell and cross-sell opportunities within the client base, working closely with the Sales team to execute on expansion strategies.
- Partner with clients to develop strategic roadmaps for leveraging our products to achieve their business objectives, driving increased revenue and customer satisfaction.
- Negotiate contract renewals and expansions, ensuring favourable terms for both the client and the company.
**Communication and Reporting**:
- Provide regular updates to clients on product enhancements, new features, and industry trends that may impact their business.
- Prepare and deliver executive-level presentations and business reviews to demonstrate the value of our solutions and the impact on client success.
- Maintain accurate and up-to-date records of client interactions, opportunities, and forecasts in the CRM system.
**Customer Advocacy**:
- Serve as a customer advocate within the company, championing the needs and priorities of enterprise clients.
- Gather feedback from clients and communicate their insights and requirements to relevant stakeholders to drive product improvements and enhancements.
- Act as a trusted advisor to clients, providing strategic guidance and best practices to help them achieve their business goals.
**Benefits**
**At Katalon,** we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment.
But don’t just take our word for it. Take a better look below:
- **Total Remuneration**:Satisfying your financial goals through competitive compensation and periodic performance bonuses.
- **Well-being & Work-life Balance**:Staying healthy through comprehensive health plans, flexible work arrangements, and generous paid leaves.
- **Statutory Compliance**: Labor compliance with local regulations that ensure employee security.
- **Work Facilities & Accommodation**: Top-notch equipment, supportive allowances, and A-class facilities.
- **Diversity, Equity, Engagement, & Inclusion**:Becoming part of a global team that celebrates differences, equal opportunity, and meaningful employee recognition.
- **Growth & Re
-
Strategic Account Manager, Fsi
6 months ago
Kuala Lumpur, Malaysia Red Hat Software Full timeAbout the job: The Red Hat Enterprise Sales team is looking for an Enterprise Account Manager to join us in Kuala Lumpur, Malaysia. In this role, you will be responsible for retaining and growing sales within financial services Industry (FSI) accounts, helping our customers and partners make business and IT transformations using Red Hat services and...
-
Strategic Account Manager
6 months ago
Kuala Lumpur, Malaysia Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Strategic Account Manager
6 months ago
Kuala Lumpur, Malaysia Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Strategic Account Manager
6 months ago
Kuala Lumpur, Malaysia Orange Full timeIf you are an experience strategic account manager with strong business development acumen and dedicated account management skills with experience selling technology transformation, solutions, and managed services model that demonstrably solve client business & operational issues then, we are looking for someone like you! This is an outstanding opportunity...
-
Manager, Strategic Planning
6 months ago
Kuala Lumpur, Malaysia International Medical University - IMU Full time**Responsibilities**: - Conduct market analysis, competitive intelligence, and industry research to translate insights into actionable strategies to sustain competitiveness and leverage market opportunities. - Lead the strategic planning process and documents preparation in collaboration with senior management. Provide strategic guidance and recommendations...
-
Strategic Account Manager
5 months ago
Kuala Lumpur, Malaysia Qiagen Full time**Overview** At the heart of QIAGEN’s business is a vision to make improvements in life possible. We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the...
-
Account Manager, Strategic Fsi
6 months ago
Kuala Lumpur, Malaysia Maxis Full timeAre you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...
-
Strategic Account Manager
5 months ago
Kuala Lumpur, Malaysia Agoda Full time**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...
-
Associate, Strategic Management
5 months ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeAssociate, Strategic Management **Job Summary: - To be involved in tracking and monitoring the key strategic direction of the Company. - Prepare and deliver reports to track key KPIs. - Collaborate with SMT to ensure the business objectives are met. - Assist in implementing transformational initiatives and projects. - Conduct in-depth analysis to identify...
-
Strategic Financial Operations Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full timeWe are seeking a skilled Strategic Financial Operations Manager to join our growing team at Glints, a leading global company. The ideal candidate will oversee finance operations, administrative tasks, and ad-hoc responsibilities, ensuring smooth and efficient workflows across departments.About the RoleThe successful candidate will be responsible for:Managing...
-
General Accountant
7 months ago
Kuala Lipis, Malaysia Selinsing Gold Mine Manager Sdn Bhd Full timeJob Purpose Ensure that Accounts Payable and GL accounting processes are in line with established accounting systems, policies andprocedures, conforms to International Financial Reporting Standards (IFRS) and in full compliance with Malaysian Financial Reporting Standards (MFRS). Active involvement in the timely delivery of company financial reports,...
-
Avp, Strategic Planning
5 months ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeAVP, Strategic Planning & Management (GEGM) **The Job** **Strategic Planning & Preparation of Reports** - Assisting CEO to prepare presentation slides for all strategy related work,including presentations and reports due to the board or Singapore office. - Liaising with the respective distribution channels to track and discuss their strategies. **Balanced...
-
Account Manager
6 months ago
Kuala Lumpur, Malaysia Guardian South East Asia Full time**Main Purpose of Role**:_**(Why) **_ The main purpose of this role is to contribute to profitable sales volume and meeting strategic targets through managing clients’ accounts. 1. Managing client accounts and contribute to the strategic account planning process. 2. Maintains accurate and detailed information relevant to customer accounts for the...
-
Strategic Sales Development Manager
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full timeWe are seeking a seasoned sales professional to spearhead our South-East Asia market expansion efforts as a Growth Account Executive. This dynamic role will be based in Kuala Lumpur, Malaysia, and will involve managing the entire sales cycle, from lead generation to closing deals.Key Responsibilities:Manage the sales process, including positioning,...
-
Strategic Financial Leader
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full timeJob Overview:Hunters International Sdn Bhd is seeking a seasoned Strategic Financial Leader to helm its hospitality business. The ideal candidate will manage the company's finances and drive decisions on asset acquisition, utilization, and sale.Key Responsibilities:Asset Management:Develop and implement strategic plans for the company's assets, including...
-
Key Account Manager
6 months ago
Kuala Lumpur, Malaysia Rystad Energy Full time**Overview of Company** Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe. Rystad Energy has a range of global databases and research products...
-
Strategic Business Development Manager
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Azeus Systems Limited Full timeJob SummaryWe are seeking a highly skilled Strategic Business Development Manager to lead and support strategic initiatives, including mergers and acquisitions, in areas related to our business.Key ResponsibilitiesIdentify potential acquisition targets and strategic partners to drive business growth and expansion.Develop and execute a comprehensive global...
-
Executive, Strategic Partnership
6 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: - Executive, Strategic Partnership & Events **Reports To**: t - Manager, Partnership & Events **Role Purpose**: - Accountable for supporting and executing strategic and event planning by ensuring the plan is according to business and Senior Management objective **Key Accountability**: - Assist in identifying and evaluating potential...
-
Strategic Healthcare Partner
6 months ago
Kuala Lumpur, Malaysia Pfizer Full timeROLE SUMMARY The Strategic Health Partner (SHP) will position Pfizer as a strategic partner in collaborating and helping government and private institutions to be recognized as the strategic partner in healthcare throughout Malaysia. ROLE RESPONSIBILITIES The SHP is expected to be proficient in understanding customer insights and creating unmet needs,...
-
Executive, Strategic Partnership
6 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: t - Manager, Partnership & Events **Role Purpose**: - Accountable for supporting and executing strategic and event planning by ensuring the plan is according to business and Senior Management objective **Key Accountability**: - Assist in identifying and evaluating potential partnership opportunities, conducting research and analysis to...