Customer Services

**Job Title: Customer Service** **Industry: Recruitment & Staffing** **Salary Range: RM2500-RM3500** **Location: Bandar Botanic, Klang** **Our Mission** We connect organization and talent through Innovative recruitment methods and help them to create a sustainable competitive advantage in future workforce transformation. **The Mission You Will Take on -...

We are looking for Customer Services Executive to act as a liaison between document processing and all import and export shipment details. Our client is located in Klang, and is a full-service logistics & cargo company. They provide storage and transportation services catering to various cargo types, such as hazardous, perishables, temperature-sensitive and...

To support commercial team. - Customer service and able to resolve problems. - Track customer’s monthly collection and outstanding payments. - Any ad-hoc tasks as assigned by the Management. Pay: RM2,000.00 - RM2,500.00 per month **Benefits**: - Free parking - Opportunities for promotion Schedule: - Monday to Friday Expected Start Date: 06/01/2024

To support commercial team. Customer service and able to resolve problems. Track customer's monthly collection and outstanding payments. Any adhoc tasks as assigned by the Management.Pay: RM2, RM2,500.00 per monthBenefits: Free parking Opportunities for promotionSchedule: Monday to FridayExpected Start Date: 06/01/2024

Responsibilities: Arranging & overseeing export and import shipment Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Liaise with carriers/shipping agent to ensure shipment is delivered on time Provide shipment quotes for customers and set up shipments as required by customers. To liaise with customers...

We are looking for **Customer Services Executive **to act as a liaison between document processing and all import and export shipment details. Our client is located in **Klang**, and is a full-service logistics & cargo company. They provide storage and transportation services catering to various cargo types, such as hazardous, perishables,...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Responsibilities**: - Communicate with clients and shippers and resolve any complaints. - Prepare shipping quotes for customers. - Negotiate shipping fees with couriers. - Prepare sales reports for senior management. - Keep a meticulous record of shipment information. - Help manage current customer accounts. - Deal with a high volume of inbound and...

**Company Description** Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe! Tribe now seeks...

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, liners and coloaders. Organize workflow to meet the time frame requirement...

Responsibilities: Communicate with clients and shippers and resolve any complaints. Prepare shipping quotes for customers. Negotiate shipping fees with couriers. Prepare sales reports for senior management. Keep a meticulous record of shipment information. Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls....

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with customer in terms of high confidence level 4. Communicate and follow-up with customer on the status of their shipments or deliveries. 5....

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

A. PrimaryInternal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements.Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.Organize workflow to meet the time frame requirement of...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, liners and co-loaders. - Organize workflow to meet the time...

Respond to guest inquiries, concerns, and complaints promptly and professionally. Provide information to guests about the resort, its amenities, and nearby attention. Assist guests with making reservations for activities and events. Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests' needs...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...