Customer Service Representative

**Responsibilities**: - **Customer support**: - **Issue Resolution** - Investigate and resolve customer complaints and issues in a professional and timely manner. Collaborate with other departments such as logistics or product teams to resolve complex problems. - **Product Knowledge** - Maintain a comprehensive understanding of the company's products or...

Fiskor Food Sdn Bhd is a dynamic and rapidly growing snack company, dedicated to providing exceptional customer experiences. As an Entry-Level Customer Service Representative, you'll be an integral part of our team, interacting with customers through various e-commerce platforms and WhatsApp to ensure their satisfaction. **Key Responsibilities**: **1....

Job Title: Customer Service Representative for Asia MarketsAbout the Role:We are seeking a highly skilled and experienced customer service representative to join our team at Hunters International Sdn Bhd. As a customer service representative, you will be responsible for handling all inbound calls pertaining to customer general inquiries, complaints,...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

**Responsibilities**: - Roles and Responsibility: - Liaison between clients and warehouse staff on all goods receipt and goods release - Arranging and monitoring of goods collection and delivery - Perform system inventory reconciliation, weekly cycle count and stock-take - Ensure relevant documents are generated - Manage clients' queries and complaint - To...

Key Responsibilities: - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation. - To coordinate with 3rd party logistics...

At Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. This role will involve handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products.Responsibilities include creating and handling all tickets...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

Customer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Responsibilities - Respond effectively to customer’s query regarding products, services, processes and procedures. - Assist in processing account related request and overall account management. - Ensure complete and accurate information are recorded in the system. - Handle complaints and provide appropriate resolution on a given time frame. - Work closely...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. Key Responsibilities: 1. Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings. 2. Contact...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. **Job Description**: - Handling Customer Service task such as booking, carrier booking, handle shipment...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: -- Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - PULAU INDAH, PORT KLANG SALARY - RM 4000-5000 **Job Description**: To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability. To monitor packaging material & finished...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...