Customer Engagement Specialist
8 months ago
Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times.
Pro-actively support customers to mitigate the risk of damage to the clients brand and customer loyalty.
Identify and escalate priority issues through appropriate channels as and when necessary.
Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
Maintains and improves quality of service by sharing suggestions and recommendations.
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Executive, Customer Engagement Centres Specialist
6 months ago
Kuala Lumpur, Malaysia Prudential plc Full timeExecutive, Customer Engagement Centres Specialist Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and...
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Executive, Customer Engagement Centres Specialist
6 months ago
Kuala Lumpur, Malaysia Prudential plc Full timeExecutive, Customer Engagement Centres Specialist Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and...
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Retail Engagement Specialist
6 months ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timeAs Online engagement specialist your primary role is to enhance customer relationships and drive sales in our dynamic online channel. You will be responsible for the following: **Responsibilities**: - Conduct follow-up calls or chats for customers who have expressed interest in specific products or services. - Provide detailed product information and...
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Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
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Engagement & Admissions Specialist
7 months ago
Kuala Lumpur, Malaysia Sannam S4 Group Full timeAre you interested in education market and ready to take the next step in your professional journey? Do you have strong interpersonal, communication and collaboration skills? Read on!_ **Where you will work** We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting...
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Global Partner Engagement Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full timeJob DescriptionAt J-Recruit Recruitment Agency, we are seeking a highly motivated and driven Global Partner Engagement Specialist to join our team.The ideal candidate will be responsible for developing and implementing comprehensive partner retention strategies in collaboration with the Business Development Officer Partner Relations.This role is an excellent...
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Ecosystem Engagement Specialist
7 months ago
Kuala Lumpur, Malaysia INTEL Full timeThe Ecosystem Engagement Specialist sits in the Networking and Edge Group (NEX) within the Networking and Edge Solutions Group (NESG) under the Ecosystem Development Organization (EDO). This role will focus on three major areas: 1) Digital Content Creation for Network and Edge ecosystem partners 2) Serve as a Program Manager to oversee the project and work...
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Customer Service Consumer Engagement Speacialist
7 months ago
Kuala Lumpur, Malaysia TDCX MALAYSIA SDN. BHD Full timeAre you a Consumer Engagement Representative Rockstar who wants to be part of our team for one of the biggest Gourmet Food & Beverages platforms in the world? Are you passionate, driven, and can deliver outstanding customer service experience? We are looking for a Consumer Engagement Representative to join our growing family. Come home and start your...
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Advertiser Experience
6 months ago
Kuala Lumpur, Malaysia TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
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Executive, Customer Insights
6 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Position Title**: - Executive, Customer Insights & Engagement **Reports To**: - Senior Executive, Customer Insights & Engagement **Role Purpose**: - Responsible to assist the Senior Executive, Customer Insights & Engagement in analysing customer data to identify CSI and NPS performance trends for various MAG business pillars through regular and ad-hoc...
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Customer Success Specialist
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service knowledge of airline policies - *CNX MY - CS Airlines -Native Korean* *Position Summary:* *Primary Job Functions:* 2. Identify...
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Customer Onboarding Specialist- Mandarin
6 months ago
Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time**Role: Customer Onboarding Specialist - Mandarin (CISCO)** **Work Location: Bukit Jalil, Kuala Lumpur** **Job Shift Hours: Normal Business Hours** **Job Type: Permanent** **JD**: As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with...
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Customer Engagement Officer
3 months ago
Kuala Lumpur, Malaysia Engage Shift Full time**Customer Engagement Officer** Being in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level. Must be completely fluent in English (native speaker written standard) and have suitable...
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Region Practice Lead
7 months ago
Kuala Lumpur, Malaysia Avanade Full timeOrganization Context The Technology, Avanade X, and Advisory Business Groups (BG) are Avanade’s growth engines responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to Client Groups and Accounts to help us...
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Fhs Industrial Solutions Specialist
6 months ago
Kuala Lumpur, Malaysia Airbus Customer Services Sdn Bhd Full timeYou will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...
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Executive, Customer Insights
6 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Senior Executive, Customer Insights & Engagement **Role Purpose**: - Responsible to assist the Senior Executive, Customer Insights & Engagement in analysing customer data to identify CSI and NPS performance trends for various MAG business pillars through regular and ad-hoc reports, aiming to minimize recurring issues, address root...
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Product Manager- Customer Engagement Platform
6 months ago
Kuala Lumpur, Malaysia Powerverse Development Ltd Full time**About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being Bold, Responsible, and Trusted. Powerverse is a leader in the growing Energy Management market and is owned by Lightsource bp. We are repowering a smart, connected, electric...
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Product Manager
6 months ago
Kuala Lumpur, Malaysia Powerverse Full time**About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being bold, responsible, and trusted. Powerverse is a leader in the growing Energy Management market and is owned by Lightsourcebp. We are repowering a smart, connected, electric...
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Digital Marketing Specialist
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia RiceBowl Full timeRole OverviewRiceBowl seeks a skilled Digital Marketing Specialist to drive brand engagement and enhance our online presence. This role will involve developing and managing digital marketing campaigns, creating compelling content, and analyzing performance metrics to optimize results.Key ResponsibilitiesDigital Campaign Development: Plan, execute, and...
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Customer Onboarding Specialist- Mandarin
6 months ago
Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full timeAs a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding experience. By...