Maxis Consumer Outbound Customer Service

1 week ago

Subang Jaya, Malaysia REGENERATION RESOURCES Full time

**Do you thrive on building relationships and exceeding targets? Are you passionate about providing exceptional customer service? If so, then a career as a Maxis Consumer Outbound Customer Service Representative could be the perfect fit for you**

In this dynamic role, you'll play a key part in driving sales and enhancing the customer experience for Maxis, a leading telecommunications provider in Malaysia. You'll be responsible for reaching out to potential and existing customers, understanding their needs, and recommending the best mobile plans, internet packages, and other Maxis services.

**Your Responsibilities**:

- **Outbound Calling**: Proactively initiate calls to a targeted list of potential customers, introducing them to the exciting world of Maxis products and services.
- **Building Rapport**: Develop genuine connections with customers by actively listening to their needs, usage patterns, and budget constraints.
- **Expert Recommendations**: Leverage your product knowledge to tailor solutions that perfectly match each customer's unique requirements.
- **Sales & Target Achievement**: Present compelling offers and promotions, confidently address objections, and close sales to achieve your assigned targets.
- **Excellent Service**: Deliver exceptional customer service by providing clear explanations, resolving inquiries efficiently, and ensuring a positive experience with Maxis.
- **Data Management**: Maintain accurate customer information and sales data within the company's CRM system. You may also be required to generate reports on your sales activities.

**We're looking for someone who**:

- **Communicates with Confidence**: Possesses a clear, confident, and persuasive speaking voice with excellent communication skills.
- **Active Listener**: Actively listens to customers, understands their needs, and tailors communication accordingly.
- **Sales Drive & Target Oriented**: Has a strong desire to succeed in sales and a proven track record of achieving targets. You're ambitious, motivated, and results-oriented.
- **Product Knowledge**: Eager to learn and stay up-to-date on Maxis' extensive range of products and services.
- **Customer Focus**: Passionate about providing exceptional customer service and building positive relationships.
- **Tech Savvy**: Comfortable working in a fast-paced environment with various customer service software and data management systems.

**Job Type**: Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay

**Language**:

- English (required)
- Bahasa Melayu (required)

  • Maxis Consumer Outbound Customer Service

    3 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you passionate about providing exceptional customer service and enjoy connecting with people? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we have the perfect opportunity for you to shine as a Maxis Consumer Outbound Customer Service Representative! What you'll do: - Make outbound...

  • Maxis Consumer Outbound Customer Service

    3 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a fluent Mandarin speaker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect opportunity for you! As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for engaging with our valued customers in the...

  • Maxis Consumer Outbound Customer Service

    4 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you ready to unleash your potential in a dynamic and fast-paced environment? Do you speak Mandarin fluently and have a passion for customer service? Look no further! Join our team as a Maxis Consumer Outbound Customer Service Representative and pave the way for exceptional customer experiences! As an Outbound Customer Service Representative at Maxis,...

  • Maxis Consumer Outbound Customer Service

    4 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service Representative. In this role, you will primarily be responsible for providing exceptional customer service support to Mandarin-speaking customers in an outbound call center environment. Your main goal...

  • Maxis Consumer Outbound Customer Service

    4 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Outbound Customer Service team. As a Consumer Outbound Customer Service Representative, you will play a crucial role in proactively reaching out to Maxis customers to understand their needs, resolve any issues, and enhance their overall service experience. **Key...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Are you ready to unleash your potential in a dynamic and fast-paced environment? Do you speak Mandarin fluently and have a passion for customer service? Look no further Join our team as a Maxis Consumer Outbound Customer Service Representative and pave the way for exceptional customer experiencesAs an Outbound Customer Service Representative at Maxis, you...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Job Description:We are currently seeking a highly motivated and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service Representative. In this role, you will primarily be responsible for providing exceptional customer service support to Mandarin-speaking customers in an outbound call center environment. Your main goal will...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking a dynamic and passionate Mandarin-speaking customer service representative to join our Maxis Consumer Outbound team. As a key member of our team, you will provide exceptional customer service to our valued clients, handling queries and concerns with professionalism and empathy. **Responsibilities**: - Handle outbound customer...

  • Maxis Consumer Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you fluent in Mandarin and passionate about delivering exceptional customer service? Join our team as a Maxis Consumer Outbound Customer Service Representative and play a vital role in providing excellent support to our Mandarin-speaking customers. We're looking for driven individuals who can connect with customers, understand their needs, and deliver...

  • Maxis Consumer Outbound Sales Representative

    4 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a dynamic and results-driven individual who is looking for an exciting opportunity in sales with one of Malaysia's leading telecommunications companies? We are seeking a talented Mandarin-speaking Outbound Sales Representative to join our Maxis Consumer team. **Responsibilities**: 1. Conduct outbound sales calls to prospective customers in Mandarin...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking a highly motivated and customer-focused individual to join our Maxis Consumer Outbound Customer Service team. As a representative, you will be responsible for providing exceptional customer service to our valued clients. This is an excellent opportunity to work with a dynamic team and grow your career in the fast-paced telecommunications...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **We are looking for passionate and enthusiastic Mandarin speakers to join our Maxis Consumer Outbound Customer Service team!** **About the Role** In this role, you will be responsible for proactively reaching out to Maxis customers to provide exceptional customer service. You will play a key role in driving customer satisfaction and loyalty by resolving...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Are you fluent in Mandarin and passionate about delivering exceptional customer service? Join our team as a Maxis Consumer Outbound Customer Service Representative and play a vital role in providing excellent support to our Mandarin-speaking customers. We're looking for driven individuals who can connect with customers, understand their needs, and deliver...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Job Summary:We are seeking a dynamic and passionate Mandarin-speaking customer service representative to join our Maxis Consumer Outbound team. As a key member of our team, you will provide exceptional customer service to our valued clients, handling queries and concerns with professionalism and empathy.Responsibilities: Handle outbound customer service...

  • Maxis Consumer Outbound Customer Service

    3 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Outbound Customer Service team. As a Consumer Outbound Customer Service Representative (Mandarin Speaking), you will play a crucial role in proactively reaching out to Maxis customers who prefer to communicate in Mandarin to understand their needs, resolve any issues, and enhance...

  • Maxis Consumer Outbound Customer Service(Mandarin

    4 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are currently seeking an energetic and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service (Mandarin Speaker). In this role, you will be responsible for making outbound calls to our Mandarin-speaking customers, assisting them with any inquiries or issues they may have, and providing exceptional...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    We are seeking a highly motivated and customer-focused individual to join our Maxis Consumer Outbound Customer Service team. As a representative, you will be responsible for providing exceptional customer service to our valued clients. This is an excellent opportunity to work with a dynamic team and grow your career in the fast-paced telecommunications...

  • Maxis Consumer Outbound Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Outbound Customer Service team. As a Consumer Outbound Customer Service Representative (Mandarin Speaking), you will play a crucial role in proactively reaching out to Maxis customers who prefer to communicate in Mandarin to understand their needs, resolve any issues, and enhance...

  • Maxis Consumer Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Key Responsibilities: - Make outbound calls to existing and potential customers to promote Maxis products and services - Provide information about new offers, upgrades, and loyalty programs - Handle customer inquiries and resolve issues efficiently - Upsell and cross-sell products and services to meet sales targets - Update customer information in the...

  • Maxis Consumer Telemarketer

    2 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Do you have a passion for sales and building relationships? Are you a clear communicator with a drive to exceed targets? If so, then a career as a Maxis Consumer Telemarketer could be the perfect fit for you!** In this exciting role, you'll play a key part in driving sales for Maxis, Malaysia's leading communications provider. You'll be responsible for...