Junior/executive, Customer Service

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

POSITION OVERVIEW - Contacting assigned customers through phone call to inform them about a specific service / product and convince them to purchase **MAIN RESPONSIBILITIES**: - Call the selected customers to sell service / product - Share the selling points for service / product - Answer questions about service / product - Recommend service / product...

POSITION OVERVIEW - Contacting assigned customers through phone call to inform them about a specific service / product and convince them to purchase **MAIN RESPONSIBILITIES**: - Call the selected customers to sell service / product - Share the selling points for service / product - Answer questions about service / product - Recommend service / product...

**JOB RESPONSIBILITIES**: - Perform risk assessment verification to our rental customer - Analyzing fraud trends and behaviour : Conduct in dept analysis of fraud trend and patterns and developing strategies to prevent fraudulent activities - Managing fraud investigation - Developing fraud prevention policies, procedure and rules - Presenting fraud data and...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...

**Position Overview**: We are seeking a motivated and passionate individual to join our team as a Junior Personal Fitness Trainer. As a Junior Trainer, you will play a vital role in assisting clients in achieving their fitness goals, promoting a healthy lifestyle, and providing exceptional customer service. You will work closely with our senior trainers and...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Job Description: - Document Verification: Review and check all the documents submitted by customer based on criteria. - Assessment Verification: Perform assessment verification to customer - Analyse any potential risk for current or new process flow for our new customer under rental scheme - Conduct internal investigation: Investigations on related parties...

A Customer Service Supervisor will manage a growing team of Customer Service Executives. Their main responsibility is to ensure team members follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above all act in a courteous and friendly manner while serving the customer. Job...

Are you passionate about coffee and creating memorable experiences for customers? We’re looking for vibrant individuals to join our team Full time - Full Time Junior Barista cum Service Crew (RM1800 ~ RM2500) - Probation 3 month (3 stages) - 1 year contract - 9.5 hour shift - Passion in learning and growing in coffee industry - Team player Benefit -...

Job Description: - Document Verification: Review and check all the documents submitted by customer based on criteria. - Assessment Verification: Perform assessment verification to customer - Analyse any potential risk for current or new process flow for our new customer under rental scheme - Conduct internal investigation: Investigations on related parties...

Job Responsibilities: - Answering customer inquiries and following up with customers about their order status. - Creating and processing orders in a timely manner, processing request for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. - Managing customer accounts, following up with customers for...

Job Responsibilities: - Answering customer inquiries and following up with customers about their order status. - Creating and processing orders in a timely manner, processing request for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. - Managing customer accounts, following up with customers for...

Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and goals, and above...

**Job Description: -** - Supervise a team of customer service executives to ensure operational excellence and excellent customer services. - Resolve customers’ complaints and enquiries efficiently by establishing strong rapport with customers through effective communications and problem resolution. - Address complex operational issues and concerns from...

CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...

Job Responsibilities: - Resolve customer service enquiries and issues promptly, ensure effective and timely follow up - Communicate and coordinate with internal departments on any direct requests and unsolved issues - Work closely with WHs on problems picking items & Book’s condition QC issue SO and communicate with customer on suitable outcome timely. -...

Job Highlights - Opportunity working with potential growth company - Outstanding career development opportunities - Start ASAP **Responsibilities**: - Perform administrative duties to ensure daily operations run smoothly and efficiently. - Responsible for customer satisfaction through effective handling of customer problems and queries till resolution. -...

**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...