Order Management Coordinator Japanese Speaker

4 months ago


Bayan Lepas, Malaysia Motorola Solutions Full time

**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

**Department Overview**: The Supply Chain Department is represented by a dynamic team of more than 100 people. We constantly grow and put a strong focus on development both general and individual. Within the Supply Chain we run Order Management, Delivery Management, Customer Master Data, Order Scheduling, Repair, Shipping, Demand and Supply Planning team. Not only do we support other departments but also each other by being there for people in the moments that matter
**- Seamless execution from order, book to ship through working closely with internal cross functional teams. (Sales, Finance, Product and Fulfillment center)
- Process orders with correct documents in compliance with policies and procedures.
- Handling inquiries and questions, handle complaints, troubleshoot problems and provide information as requested.
- Review scheduled ship date for each orders and provide ship commit to customer upon request.
- Attend weekly business meeting and provide info on shippable orders for the month.
- Assigned serial numbers to orders prior to shipments. Provide reports to customers as requested after shipments closed.
- Assigned to work on improvement projects to drive and achieve higher levels of service quality and ensuring customer satisfactions.

LI-MH

**Basic Requirements**:

- 3-5 years experience in order management, customer service or related type of experience preferred.
- ** Excellent command of Japanese in spoken and written form. (Native or JLPT N1 )**:

- Fluent in English
- Knowledge of MS Office, especially Excel ,Word, Power point on cloud is essential.
- Ability to work with various stakeholders and create proactive partnerships.
- Self starter and independent worker.
- SAP / Oracle or other database system experience are preferred.
- Attention to detail, creative and result oriented.
- Communicates information effectively and in an appropriate manner.
- Good attitude, team player and adaptable to change as per business decisions.

LI-MH

**Travel Requirements**: None
***Relocation Provided**: None
***Position Type**: Experienced

**Referral Payment Plan**: No

**_ EEO Statement_**

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.



  • Bayan Lepas, Malaysia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...


  • Bayan Lepas, Malaysia growthfn Full time

    The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...


  • Bayan Lepas, Malaysia amIT Global Solutions Pvt Ltd Full time

    **Responsibilities and Accountabilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

  • Japanese Speaker

    4 months ago


    Bayan Lepas, Malaysia IT Business Solutions Sdn Bhd Full time

    Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...


  • Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,000 MYR ~ 5,000 MYR**Industry**: Manufacturing(Chemicals/Materials)【 Main Roles 】 This Position will be supporting MD to manage projects for Japanese company. OJT will be provided by CEO directly. 【 Job detail 】 1. Support the CEO with special tasks, follow up on assigned strategic projects, and coordinating with...

  • Content Moderator

    6 months ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: - Identify and escalate priority issues through proper channels when necessary - Follow up with customers to ensure their technical issues are resolved - Work with other team members in identifying better ways in providing better customer support - Meet all key performance indicators set by the company and client Adhere to the policies set by the...


  • Bayan Lepas, Malaysia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Sales(Corporate) - ** Industry**: Manufacturing(Chemicals/Materials) - ** Job Description**: Main Roles: 1. Support the CEO with special tasks, follow up on assigned strategic projects, and coordinating with plants/functional teams on CEO requests & instructions 2. Understand CEO priorities & agenda to stay aligned and support the CEO to...

  • Application Consultant

    3 months ago


    Bayan Lepas, Malaysia Siemens Digital Industries Software Full time

    Siemens Digital Industry Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Enterprises around the world are on digitalization journeys, transforming their businesses with greater efficiency, optimized by better business decisions based on Siemens’ Xcelerator portfolio....

  • Translation Specialist

    3 months ago


    Bayan Lepas, Malaysia Clarivate Full time

    **About You - experience, education, skills & accomplishments** - Japanese Language Proficiency Test (JLPT) N1 or N2 certificate for non-native Japanese. - Excellent read & written Japanese, and excellent read, spoken & written English. - An engineering, chemistry or Japanese language related degree required, masters or advanced degree preferred. - Excellent...


  • Bayan Baru, Malaysia KAALI HR SDN BHD Full time

    We are now hiring for Japanese Content Analyst Location: Penang **Salary**: RM 4500 to RM 6000 (fresh graduate/ no working experience are welcome to apply) Training will be provided **Job Requirement** - Preferrable high proficiency in Japanese language with (JLPT) N1 to N3 (open for native and non native speaker - Good in computer skills, knowledge in...


  • Bayan Lepas, Malaysia 1 Millennium International Full time

    _**Job Description**_ - Basic computer knowledge for using word processing (Microsoft Office Suite), - knowledge of business management/inventory software - Must excel in a deadline driven environment which will require working Maintain an in-depth knowledge of products and services offered - Sets up work area with supplies and keep work area clean - Use...

  • Quality Analyst

    4 months ago


    Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full time

    Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...


  • Bayan Lepas, Malaysia Language Talent Solution Full time

    **ob Description**: We are seeking a motivated and enthusiastic Japanese Customer Success Specialist to join our dynamic team. In this role, you will be responsible for ensuring our Japanese-speaking customers have a smooth and satisfying experience with our services. You will act as a liaison between our customers and the company, providing support,...

  • Sales Assistant

    4 months ago


    Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,400 MYR ~ 3,400 MYR**Industry**: Trading Firm- 【Job summary】 - supporting in sales operation including Stock, Sales, Logistics (Shipment monitoring, Inventory control) - 【Details】- To liaise with customer and suppliers for orders, price, and product availability - Most of all supplier company are Japanese company. - To...


  • Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team Lead - Native Japanese Location: Bayan Lepas, Penang Salary Range: 12,000 - 14,000 Language: Japanese and English Specialization: TL exp in Customer Service background Target Onboarding Date: ASAP or with Notice Period Type: Full-time Shift: Regular shift and/or 24/7 BPO, CS + TL Experience is required **Responsibilities**: - Ability...


  • Bayan Lepas, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    Manage and grow customers in the ASEAN region ・Liaise closely with HQ on customers projects transfer to ASEAN ・Co-ordinate pricing with marketing department and facilitate quotes to customers ・Uncover new design-in opportunities ・Review customers forecast and work with customer service department to ensure smooth deliveries to customers ・Build...


  • Bayan Lepas, Malaysia Teleperformance Full time

    Qualifications: - Required skill(s): Communication Skills & Interviewing Skills. - Required language(s): English and Japanese/Korean - good command in speaking and written. **Responsibilities**: - Work closely with hiring manager, Talent Acquisition manager and team members to understand the hiring requirements and expectations. - Update recruitment...


  • Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...


  • Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. We are looking for an Account Management Coordinator to be...