IT Helpdesk Support Specialist

**Job Functions**: 1. Providing prompt and efficient remote L1/L2 helpdesk responses to assist company users' queries made through IT helpdesk system. 2. Carry out remote troubleshooting, diagnosis, and configuration changes for systems, networks, and software. 3. Able to recognise problems, assign incidents, and escalate situations that need immediate...

Job Scope: - Managing manage service client help desk tickets & prioritize according to SLA and severity. - Recognize and escalate complex issues. - Server setup and configuration - RAID, Windows Server OS, firmware upgrade. - Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware. - Laptop/Desktop...

**Responsibilities**: - Provide single point of contact in supporting and escalation of all incidents and requests to regional IT stakeholders and vendors - Provide day-to-day service level management and dispatch coordination, validate & analyze root cause issues to ensure all cases are managed, owned and resolved within the SLA time frame - Ensure that...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**QUALIFICATIONS** - **Diploma/Advanced Diploma (preferred) **ROLE PURPOSE** - Responsible for Troubleshooting and resolving hardware and software related to desktop and its peripheral(Balckberrry,Push Mail) *Desktop configuration outlook mail,VPN,Internet *Provide support for video conferencing or on-site support for key events at external...

**IT Support/Technician/Specialist** - Require train or educate users familiar with adequate understand proper using the systems to make appropriate and safe usage of IT infrastructure. - The goal is to build and maintain effective and efficient computer systems and connectivity networks to optimize the role of technology on business...

Job Title: Information Technology SpecialistJob SummaryVersatile Creation Sdn Bhd seeks a skilled IT Specialist to join our team in maintaining the company's computer systems, network, and PABX system.Key ResponsibilitiesInstallation and Maintenance: Ensure the smooth operation of computer systems and network servers, conducting regular audits to prevent...

At Versatile Creation Sdn Bhd, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for managing and resolving technical issues on equipment and processes, providing on-site field service support to customers, and conducting maintenance and operational training for...

Job Title: Specialist, Master Data **Job Description**: - The Role : Specialist, Master Data - Entegris is looking for a Specialist, Master Data. The incumbent will be responsible for ensuring SAP (System Applications and Products in Data Processing) Master Data creation and change process are implemented and adhered to in all our locations worldwide. The...

**About Toll Group** **Job Description**: - Lead in country engagement for CW1 deployments and lead additional deployments in new countries, supplement existing CW1 knowledge by proactively understanding upcoming features and benefits and share knowledge and proactively upskill offshore support providers with specialist module knowledge. - Investigate and...

**Job Description: - ** **Preferred Korean Speaker (TOPIK 5/6)** **Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines:...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

Company Description Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

Company Description The HR Projects Specialist is responsible for managing and executing various human resources projects within Toll Group. The HR Projects Specialis collaborate with cross-functional teams and stakeholders to ensure successful project delivery. The HR Projects Specialist plays a crucial role in implementing HR initiatives, programs, and...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis. - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis. - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...

_**Excited to grow your career?**_ We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. **Main Purpose of...