Front Desk Officer Admin Assistance

6 months ago


Kuala Lumpur, Malaysia PO34 Sdn Bhd Full time

We are looking for a team members for our homestay in Regalia Residence near PWTC LRT station with the salary and benefits below:
Position: Front Desk Officer - (Full time)

Job Descriptions:
1. Process guest check-in, assigning rooms and activating room keys

2. Providing guests with information about the hostel and its activities

3. Give guests information and directions regarding property and local areas of interest

4. Answer, respond to and process all guest calls, messages, questions or concerns

5. Process daily sales and inventory management report.

6. Complete basic cashier and bookkeeping responsibilities

7. Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns

8. Process check-out and resolving any disputed charges

9. Process payments and room charges, as well as cashing guests' personal and traveller's cheques

10. Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

11. Any other ad-hoc tasks as assigned by the management

What we're looking for:
1. A warm, people-oriented demeanor

2. A team-first attitude

3. Positive outlook and outgoing personality

4. Flexibility, problem-solving skills and multi-tasking ability

What we offer:
1. Starting salary - RM2,200

2. Lunch/Meal provided

3. Recognition program

4. Monthly service charges/performance bonus - up to RM400 to RM600 per month upon confirmation

**Job Types**: Permanent, Part-time, Full-time

**Salary**: From RM2,200.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)



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