Supervisor, Customer Experience

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** Responsibility: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for...

Job OverviewZUS Coffee is seeking an experienced customer experience leader to spearhead our customer happiness projects. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams and driving strategic initiatives to enhance the overall customer experience.

**Job description** - You will become a brand ambassador for a multinational automotive brand servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the client’s end customer...

Job Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

Join Our TeamZUS Coffee is committed to delivering exceptional customer experiences. We are seeking a talented Marketing Operations Specialist to join our team and contribute to our mission.Main ResponsibilitiesDevelop and implement personalized marketing campaigns using CRM tools such as HubSpot, Microsoft Dynamics 365, and Salesforce.Collaborate with...

**Responsibilities**: - Customer engagement and support - Monitoring and replenishment of stocks/inventory - Handle the administrative functions of the outlet - Train and manage associates **Requirements**: - Diploma holders or those with 2 years of retail supervisory experience may apply - Positive disposition and customer service oriented - Good working...

A junior supervisor usually works as a supervisor under the supervision of a senior manager or higher executive. They **oversee the implementation projects and supervise the employees who are under non-management or rank-and-file status**. **Salary**: RM1,721.97 - RM2,084.80 per month **Benefits**: - Flexible schedule Schedule: - Monday to...

Key ResponsibilitiesLeadership: Provide guidance and mentorship to restaurant staff to ensure excellent customer service and promote a positive team environment.Operations Management: Oversee daily restaurant activities, including food preparation, inventory management, and cost control.Cost Optimization: Monitor and manage costs to optimize profitability...

**Logistics Supervisor** **Other Information** - Working days: Tuesdays to Saturdays, 9a.m-6p.m - Location: Subang Jaya Central - Salary: 3.5-4.5k **Responsibilities** - Warehouse operations management - Order fulfilment and delivery arrangements - Stock receiving, picking, labelling, packing and issuing - Daily and monthly report such as aging report and...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor _ - Salary Range: RM4,500- RM5,000 (Offer based on experiences) _ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...

**Job Title: Supervisor - FOH** **Company: Kay's Steak & Lobster** **Location: Selangor (Multiple Location: Putra Heights, Ampang, Putrajaya, Elmina)** **About Us**:At Kay's Steak & Lobster, we're dedicated to providing exceptional dining experiences. We pride ourselves on the quality of our cuisine, the warmth of our service, and the inviting ambiance we...

_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...

We are fred&fredo Authorized Event Malaysia Requirements: Education Level: SPM, Certificate, Diploma, Degree (Fresh Graduate are welcome) Preferly immediate started. No need experience Able to start immediately (urgent hiring) Responsibility: Engage with outdoor event, auto-show, Event promotion base in selected location/area Assist team in promoting &...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...