Customer Service

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Customer Service Coordinator Duties and Responsibilities 1. Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. 2. Provide outstanding customer service to improve customer satisfaction and relationship. 3. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

**Location**: Medini 7, Nusa Jaya **(shuttle bus service provided)** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required...

Handling incoming calls and messages - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Maintain existing customer base. - Taking & processing orders and transportation / delivery arrangements. - Develop and maintain a filing system. - Completion of tasks assigned by superiors. -...

**Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...

lead and manage a team of agents - communicate customer needs to stakeholders - understand exactly how customers use our product or service **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM3,000.00 per month Schedule: - Day shift - Flexible hours

**Responsibilities**: - Answering questions and delivery information about company's products, services and offerings. - Processing orders and transactions. - Collecting and respond to customer's feedback. - Manage records of customer interactions through CRM platform. - Able to read and write in English, Mandarin and BM. **Benefits**: - EPF - SOCSO -...

Up to RM 9000++ (depends on experience) - Min SPM 至少 SPM - Benefit: KPI allowance and night shift allowance **Job Responsibility**: - Handling all inbound calls pertaining to customer general enquiries, complaints and other raising issue - Exceed customer expectations in terms of customer service and accurate information **Requirements**: -...

_**Job Description**_ - **Provide excellent customer service**: Respond to customer inquiries, resolve issues, handle complaints, and ensure customer satisfaction. - **Process orders and returns**: Accept and process customer orders, payments, and return requests, ensuring accurate handling and shipping of orders. - **Provide product or service...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good English communication skills. - You are...

**Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...

**Responsibilities**: - To follow up with existing customer, including identification of customer’s requirements, acting as the contact window for customers, as well as the internal coordinator circulating customer’s issues around in order to respond to customer’s needs. - To conduct daily report such as delivery stocks report to Superior. -...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products - Exceeding customer expectations in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. - Good English communication skills. - You are...

Reports to the Marketing Manager/Director. Plans, initiates, build and maintain good customer relationships - Good command in written and spoken English and ability to respond on customer complaint in timely manner. - Participates in exhibition and Semiconductors trade shows. - Liaise with Technical team to provide feedback and inputs to support annual...

_Vacancies of _**Customer Service in Iskandar Puteri!!**_ What is the **Job Scope **in this position?: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures,...

Handling incoming calls and message. - Taking & processing orders and transportation / delivery arranges. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -...