Assistant Customer Strategy

5 months ago


Kuala Lumpur, Malaysia Unilever Full time

**Unilever** is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us.

Our Ice Cream Malaysia CSP team is embarking on an exciting journey as **Assistant CSP Manager **is a critical role focused on representing the voice of Customer Development across the organization, provide key integration touchpoints around commercial planning and governance and driving the category and channel strategy and associated pricing and promo policies and build brands’ equity.

You will assist Sr. Customer Strategy & Planning Manager to lead the development and deployment of a channel strategy for Ice Cream Brands and drive profitable growth. By working cross functionally, you will deliver the trade category toolkit, which outlines a 6 P strategy for each brand.

**What can you expect from the role?**
- Provide a detailed analysis of actual sales vs forecast result and propose the rolling channel or chain action plans to the management.
- Execute the National Category Building Plan and trade review cum promotion evaluation with respective customers.
- Work jointly with brand managers to assess category opportunities and analyze competitor and channel behavior for the annual plan, forecast and identify areas of opportunity.
- Plan, execute and evaluate options jointly with Key Accounts for tailor made promotion to enhance retailers' commitment and integrating promotion plans with marketing plans.
- Perform costing, pricing, forecasting, drafting of trade letter and premium sourcing with Brand/Key Account Managers.
- Communicate to the sales team on any marketing/trade marketing initiatives to ensure smooth operation during implementation.

**Key Stakeholders**:

- Internal: Marketing, Customer Development, Customer Service, Supply Chain, Finance, CMI
- External: Key Account Buyers, Promotional and Sell-out Agencies.

**Does this sound like you?**
- Bachelor's Degree.
- Minimum 2-3 years relevant working experience in Channel and Category Development, Trade Marketing in the FMCG industry.
- Experience in relevant field sales or trade marketing (spaceman) experience.
- Proven accountability and able to focus and drive critical topics and empower others.
- Proven skills in collaboration.
- Demonstrated self-starter with the ability to deliver results in a lean, agile organization.
- Able to synthesize various data inputs to shape strategy and executable actions.
- Demonstrated analytical and conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills.

**Why Unilever?**

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.



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