Customer Experience Manager

About usWe are professional, customer-centric and rewarding.Our work environment includes: Modern office setting Relaxed atmosphere Tracking customer experiences across channels, platforms, and touchpoints. Analyzing customer feedback, preparing reports, and leading CX related presentations during periodic review with internal stakeholders and NSC....

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

**Title**: Store Manager **Location**: The Spring, Kuching **Working hours & day**: 6 days (retail shift hours) **Salary **:RM4,000 (basic), incentive provided **Nature of business **:Multi brand sport store **Job descriptions**: - Generating Sales. - Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and...

The Business & Events Experience Manager is responsible for managing relationships with existing clients, identifying new business opportunities, and serving as a point of contact for event planning and management. This is a full-time hybrid role, located in Singapore. This personnel will work collaboratively with a team of event planners, coordinators, and...

Customer Complaint Management - QualityLocation: Kuching, Sarawak, MalaysiaSalary: depending on experienceJob Summary:We are currently looking for a Staff Engineer to join our Quality team.Major Responsibilities:Manage external customer requirements such as customer complaints/returns, claims, failure analysis, specifications review & queries, SBL...

The Business & Events Experience Manager is responsible for managing relationships with existing clients, identifying new business opportunities, and serving as a point of contact for event planning and management. This is a full-time hybrid role, located in Singapore. This personnel will work collaboratively with a team of event planners, coordinators, and...

1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...

Responsible: - Establish and lead support teams, providing mentorship, guidance, and technical expertise. - Oversee all aspects of hotline support, web support, and front-facing customer support operations. - Collaborate with cross-functional teams, including Engineering and Product Management, to ensure timely resolution of customer issues. - Develop and...

1. You must have at least 2.0 years of experience in customer service related fieldsYou must have at least 2.0 years of experience managing at least 5 staff under you.You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible.You must possess a "can-do" attitude.You must have own car as transportation...

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried out **Qualifications** Strong interpersonal and communication...

**Customer Complaint Management - Quality** **Location**: Kuching, Sarawak, Malaysia **Salary**: depending on experience **Job Summary**: We are currently looking for a Staff Engineer to join our Quality team. **Major Responsibilities**: **Manage external customer requirements such as customer complaints/returns, claims, failure analysis, specifications...

This is a full-time on-site role located in Kuching for a Managerial position. The Manager will be responsible for managing occupants of the building and public relations activities. The Manager will also manage a team to ensure effective and efficient building & facilities management is carried outQualificationsStrong interpersonal and communication...

**Job Number** 23153240 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

**Job Number** 23153255 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property. Provide...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns. We’re currently recruiting full-time Customer Service Team Members to cover...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

Braverman is seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and assisting them with their queries and concerns.We're currently recruiting full-time Customer Service Team Members to cover...

To do front counter cashier and posting daily cheque. To attend customer enquiries and answering the incoming calls in courteous manner. Handle and record the incoming and outgoing couriers in the office. To assist purchasing department as and when is required. To perform any adhoc tasks assigned by the superior/Manager.Job Requirement Minimum SPM/Diploma...

Duties and Responsibilities: Handle incoming queries on phone calls. Responsible for providing high standards of customer service to visitors Deal Directly with customers either by telephone or electronically Respond promptly to customers inquiries Helpdesk support record operational issues, maintain log on helpdesk queries Attending customers general...