Guide (Hotel Front Office Agent)

**About Us**: Locally-rooted but globally-connected, the Else brand is conceptualised as a modern day sanctuary and a platform for well-heeled travellers to discover and appreciate the local culture, complemented with world-class service and execution. Located in the centre of Kuala Lumpur’s creative-cultural core, Else Kuala Lumpur will be the brand’s...

Able to perform shift duty - Able to communicate in English & Bahasa Malaysia - Confident, matured, presentable and pleasant personality - Must be computer literate, knowing to use Hotel Opera System will be an added advantage Responsible for the overall operations of Front Office in providing the ultimate service of our hotel guests. He or she should give...

To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. Responsibilities: Night Auditor: - Performs all audit procedures according to the Hotel policy on a daily basis. - Performs all required audit reports. - Verifies the status of all wake-up call requests and...

Job Description: We are currently seeking an experienced and dynamic Front Office Supervisor to join our exceptional hotel team. As a Front Office Supervisor, you will play a key role in overseeing the front desk operations, ensuring exceptional guest service and efficient daily operations. This is an excellent opportunity for a motivated individual with a...

Responsibilities - Front desk telephone answering - Handle room booking via phone, internet and walk - in. - Check in & check out room guest. - Department coordination ensuring room guest comfort - Guest relations - Cashiering - Night auditor. - Processes reservations from the sales office, other hotel departments, and travel agents. - Open and close the...

**PROFILE**: - Minimum SPM or Diploma in Tourism Management. - Minimum 2 years successful track record at a managerial level. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

Ensures that all hotel's basic standards have been implemented, and those optional standards have been implemented where appropriate. - Ensures that all Front Office employees deliver the basic standard and provide exceptional guest service at all times. - Maintains positive guest and colleague interactions with good working relationships. - Assists in...

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc. 2. To register and assign rooms to guest according to individual needs to achieve guest satisfaction. 3. To know categories, position, capacity, furnishing and price of every room in the hotel. 4. To know procedures for blocking reservations, tour groups...

Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel. The job description may include the following duties and responsibilities: **1. Guest Services**: - Welcome guests as they arrive at the hotel. - Check guests in and out, ensuring a smooth process. - Provide...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

The Front Office Manager has overall responsibility for **supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction**. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Job scope includes - Defining and implementing front desk...

A front office hotel department can be considered the hotel’s face. The department interacts with hotel guests when they arrive and handles reservations, check-ins, room assignments, room rates, revenue management, creating and managing a database containing guest information, and providing concierge services. As it will usually be the first point of...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! Location: Arte Mont Kiara, Kuala Lumpur **Salary**: RM2,800 - RM3,200 Benefits: Meal Allowance Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! - Location: Arte Mont Kiara, Kuala Lumpur - Salary: RM2,500 - RM3,500 - Benefits: Meal Allowance - Preferably able to speak Chinese Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality...

Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

**JOB REQUIREMENTS**: - Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. - Excellent communications skill for both written and verbal. - Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good...

1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

Deliver the basic standards and provide exceptional guest service at all times. - Greet all guests in a service orientated manner. - Maintain positive guest and colleague interactions with good working relationships. - Meet and greet all guests and assists with registrations. - Personally and frequently verify that guests are receiving the best possible...

Front office Assistant/front Desk Can speak english. Willing to travel among Klang Valley Can work rotate shift / night Shift / overtime Working under pressure Multitasking.can accept the new culture / new organization at work place. Good in teamworks. independence. for now we looking Front office assistant around Wangsa Maju, Selayang,Cheras...