Inbound Lead Development Representative, Mrc Apj

6 months ago

Kuala Lumpur, Malaysia Amazon Web Services Malaysia SDN. BHD. Full time

Bachelor’s degree
- 3+ years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services highly advantageous.
- Excellent oral and written communication skills in English and Bahasa or Thai to cover the Indonesia or Thailand market.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small

Amazon Web Services (AWS) is looking for someone with experience in inbound demand generation and lead management campaigns to join the Global Marketing Response Center (MRC) team.

Our team is a critical function within the lead and demand generation process, with its mission to profile, nurture, qualify leads generated from marketing activities and generate sales pipeline. We amplify marketing activities and outcomes by accelerating customers’ cloud adoption journey through personalized human engagement and targeted campaigns. MRC is a highly dynamic and fun team and we partner closely with Global Field Marketing teams and Sales teams to engage with customers across sectors, industries and companies’ sizes.

We are looking for someone speaking either Thai or Bahasa Indonesia and with experience covering either the Thailand or Indonesian Market.

Key job responsibilities
- Work as part of the Inbound/Lead Nurturing team to build a stronger AWS Lead Database by profiling/researching existing AWS leads to create a detailed view of the customer’s need for cloud technology and the sales opportunity.
- Perform calls to nurture leads with information and resources to increase their understanding of the AWS portfolio, the value proposition and relevant use cases for AWS services.
- Qualify leads and move them from little interest to warm and active interest; help our customers evolve from a stage of Education to a state of Consideration.
- Through profiling, researching and nurturing efforts you will create higher value leads resulting in higher sales conversion rates.
- Work closely with multiple stakeholders (Sales team, Partner team, Marketing team, etc.) to achieve campaign goals while ensuring exceptional internal & external customer satisfaction.
- Support in-person marketing event, engaging with customers and accelerating their journey to cloud.

A day in the life
Other than engaging with customers on a regular basis to accelerate their cloud journey, you will also work closely with Marketing and Sales aligning on market and sales strategy.

On a day-to-day basis, you will profile Marketing leads, reach out to customers, nurture them, uncover their IT roadmaps and work with sales stakeholders with proper handover. You will have regular cadences with these stakeholders to earn trust and be customer obsessed. You will be impacting the Sales Pipeline at the top-middle of the funnel. With consistent results, a rep can also take on projects or courses to upskill and to career growth.

**Check out this video to learn more about our team culture**:
About the team
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Kuala Lumpur, 15, MYS
- AWS Cloud Practitioner Certification / AWS Certified Solutions Architect - Associate.
- In-depth knowledge and understanding of existing and developing technologies related to cloud computing: understand and identify opportunities for customers.
- Ability to listen to customers, understand needs, and ask clarifying/probing questions.
- Proven success in doing business development OR marketing calls and juggling multiple projects in a high growth environment where priorities shift fast.

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