Customer Service Representative

**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Nala Groups. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:1. Respond to...

Job Title: Customer Service RepresentativeAt Nala Groups, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:1. Respond to customer inquiries and resolve issues in a...

At Nala Groups, we are looking for a skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers seeking assistance with our products and services.We offer a competitive salary range of RM2000 - RM3000, depending on experience, as well as a comprehensive benefits package that includes...

We are looking for a skilled Customer Service Representative to join our team at Nala Groups in Ulu Tiram JB.As a valued member of our team, you will be responsible for manning corporate Web and WhatsApp enquiries, ensuring timely and accurate responses to customers. You will also have a clear understanding of the company's offerings and protocols, allowing...

Job Title: Career Opportunity in Customer ServiceWe are seeking a skilled and enthusiastic individual to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their queries are addressed promptly and efficiently.About the Role:The ideal candidate will have...

_**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Representative** **Location**:Johor Bahru, Puteri Habour As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a...

About Nala GroupsWe are a company that specializes in recycling and waste management.Salary Range: RM2500 - RM3500 per monthJob OverviewWe are seeking a highly skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries and concerns via...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNET SPM / O Level / SKM Level 1 / SKM Level...

**Customer Service Representative for Sales & Marketing** - Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities,...

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibility** - Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. - Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are...

**_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...