Client Relationship Coordinator

2 days ago


Johor Bahru, Johor, Malaysia Ototrans Marketing SDN. BHD. Full time
Job Description

Ototrans Marketing SDN. BHD. is looking for an experienced Client Relationship Coordinator to manage internal and external stakeholder relationships effectively.

Main Responsibilities
  1. Maintain regular communication with the sales team and external sales personnel to ensure effective coordination.
  2. Nurture strong relationships with customers and suppliers by responding promptly to their inquiries and concerns.
  3. Deliver top-notch customer service by handling customer queries, managing email correspondence, and addressing phone calls efficiently.
  4. Support the sales process by preparing and sending quotations, as well as creating comprehensive monthly sales reports for management review.
  5. Collaborate with sales personnel to monitor quotation status, gather customer feedback, and present findings.
  6. Guarantee accurate tracking of enquiry status and maintain efficient delivery processes.
Desirable Skills and Experience
  • Hold a minimum SPM certification or equivalent educational qualification.
  • Have at least 1-2 years of experience in a similar role; training will be provided to familiarize you with our sales system.
  • Exhibit excellent verbal and written communication skills for effective interaction with customers and internal teams.
  • Be proficient in MS Office applications, particularly Excel.
  • Demonstrate ability to multitask, prioritize tasks, and work independently.
  • Language proficiency in English and Bahasa Malaysia, with Mandarin being a desirable skill.

Interested candidates should submit their applications through Jobstore.



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