Client Relationship Coordinator
2 days ago
Ototrans Marketing SDN. BHD. is looking for an experienced Client Relationship Coordinator to manage internal and external stakeholder relationships effectively.
Main Responsibilities- Maintain regular communication with the sales team and external sales personnel to ensure effective coordination.
- Nurture strong relationships with customers and suppliers by responding promptly to their inquiries and concerns.
- Deliver top-notch customer service by handling customer queries, managing email correspondence, and addressing phone calls efficiently.
- Support the sales process by preparing and sending quotations, as well as creating comprehensive monthly sales reports for management review.
- Collaborate with sales personnel to monitor quotation status, gather customer feedback, and present findings.
- Guarantee accurate tracking of enquiry status and maintain efficient delivery processes.
- Hold a minimum SPM certification or equivalent educational qualification.
- Have at least 1-2 years of experience in a similar role; training will be provided to familiarize you with our sales system.
- Exhibit excellent verbal and written communication skills for effective interaction with customers and internal teams.
- Be proficient in MS Office applications, particularly Excel.
- Demonstrate ability to multitask, prioritize tasks, and work independently.
- Language proficiency in English and Bahasa Malaysia, with Mandarin being a desirable skill.
Interested candidates should submit their applications through Jobstore.
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