Current jobs related to Customer Experience Manager - Petaling Jaya, Selangor - Grab

  • Customer Experience Manager

    4 days ago

    Petaling Jaya, Selangor, Malaysia GT BUSINESS SYSTEMS SDN BHD Full time

    Job DetailsThis is a great opportunity for a Customer Service Executive to join our team at GT Business Systems Sdn Bhd and contribute to our mission of delivering exceptional customer experiences.Key ResponsibilitiesSales Information Handling: Handle sales information from the sales team and coordinate installation arrangements.Account Setup and...

  • Customer Experience Manager

    3 days ago

    Petaling Jaya, Selangor, Malaysia Granny Doris Group Full time

    Granny Doris Group is seeking highly skilled professionals to join our team as CUSTOMER SERVICE EXECUTIVE and E-COMMERCE EXECUTIVE.The ideal candidate will possess excellent communication skills, be organized and independent, and have a strong understanding of online marketing techniques.Responsibilities:CUSTOMER SERVICE EXECUTIVE:Manage Daily OrdersContact...

  • Customer Experience Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia CARSOME Full time

    We are seeking a skilled sales and business development specialist to join our team at CARSOME. The ideal candidate will have a strong background in sales and customer service, preferably in the retail, automotive, or airline industries.The successful candidate will be proficient in using social media platforms to generate leads and promote our products....

  • Customer Experience Strategist

    4 days ago

    Petaling Jaya, Selangor, Malaysia Sime Darby Property Full time

    Candidate Profile:We are looking for a highly motivated and results-driven individual to join our Sales Gallery team as the Customer Experience Strategist. As a strategic leader, you will be responsible for developing and implementing strategies to enhance customer journeys and deliver exceptional experiences.Main Responsibilities:Collaborate with store...

  • Customer Experience Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia BloomThis Full time

    BloomThis is a market leader in the e-commerce flower delivery space, committed to providing exceptional customer experiences through innovative products and services.We are seeking a highly skilled Product Growth Executive to join our team and drive product development initiatives forward.In this role, you will be responsible for managing project timelines,...

  • Customer Experience Specialist

    1 day ago

    Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full time

    Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...

  • Customer Experience Liaison

    5 days ago

    Petaling Jaya, Selangor, Malaysia Dolphin - Creative Advertising Agency Full time

    Dolphin - Creative Advertising Agency is seeking a Customer Experience Liaison to enhance brand reputation for Royal Canin.Job DescriptionThis freelance contract role involves managing customer inquiries, resolving issues, and ensuring a seamless customer experience.The position offers the flexibility of remote work (Work From Home - WFH) and requires the...

  • Customer Experience Advocate

    9 hours ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist plays a vital role in representing the brand, its culture, and values to customers. This position requires a professional attitude, empathy, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for responding to customer inquiries, managing concerns, and providing...

  • Head of Customer Experience

    1 day ago

    Petaling Jaya, Selangor, Malaysia Hiredly X Full time

    About the JobThe Deputy Head of Service at Hiredly X will play a pivotal role in driving service excellence and ensuring customer satisfaction. This is a leadership opportunity for an experienced professional to make a meaningful impact on our organization.Key ResponsibilitiesDevelop and implement service strategies to enhance customer satisfaction and...

  • Online Customer Experience Manager

    5 days ago

    Petaling Jaya, Selangor, Malaysia EUBIQ Full time

    About Our CompanyEUBIQ is a leading technology company specializing in innovative solutions for the modern workplace.Job Description:Drive sales growth and customer satisfaction through multiple online touchpoints.Develop and maintain strong relationships with customers, understanding their needs and preferences.Collaborate with cross-functional teams to...

  • Customer Experience Advocate

    2 days ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    OverviewThe role of a Customer Success Specialist at Teleperformance involves delivering exceptional customer experiences through prompt responses to inquiries, effective management of concerns, and provision of accurate information based on the enquiries received via inbound phone calls and email channels.Responsibilities(May perform other duties as...

  • Executive - Customer Experience

    7 days ago

    Petaling Jaya, Selangor, Malaysia ParkIt Malaysia Full time

    About the Role:ParkIt Malaysia is seeking a highly motivated and enthusiastic Customer Success Executive to join our team. As a Customer Success Executive, you will play a critical role in building long-lasting relationships with our clients and driving business growth.Main Responsibilities:Sourcing new leads and expanding our market presenceOnboarding new...

  • Customer Experience Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia Love, Bonito Full time

    About UsAt Love, Bonito, we believe that fashion should be accessible to everyone. That's why we've created a range of products that cater to diverse tastes, styles, and budgets.As a member of our store team, you'll play a vital role in helping us achieve our mission. Your primary responsibility will be to provide an exceptional customer experience, ensuring...

  • Customer Experience Specialist

    4 days ago

    Petaling Jaya, Selangor, Malaysia Kimberly Clark Full time

    Job DescriptionYou're a professional who thrives in fast-paced environments where no two days are alike. As a Customer Care Analyst, you'll play a pivotal role in delivering exceptional customer experiences and driving business growth for Kimberly-Clark. Your expertise will be essential in building strong relationships with internal stakeholders and external...

  • Customer Experience Coordinator

    3 days ago

    Petaling Jaya, Selangor, Malaysia Exaltech Sdn Bhd Full time

    Our Company:Exaltech Sdn Bhd is a leading retailer dedicated to delivering exceptional customer experiences.Job Role:We seek a highly motivated Retail Assistant to join our team.Main Responsibilities:Manage daily store operations to ensure efficient and effective service delivery.Determine stock levels and service standards to meet customer needs.Promote our...

  • Customer Experience Manager

    6 days ago

    Subang Jaya, Selangor, Malaysia ZUS Coffee Full time

    Job Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...

  • Customer Experience Strategist

    7 days ago

    Petaling Jaya, Selangor, Malaysia Different Technologies Pty Ltd. Full time

    About This RoleWe are seeking a Customer Experience Strategist to join our team at Different Technologies Pty Ltd. As a key member of our organization, you will be responsible for gathering, analyzing, and interpreting customer data to provide actionable insights that drive business decisions and strategies.Key Responsibilities:Analyze and evaluate our...

  • Customer Experience Specialist

    6 days ago

    Petaling Jaya, Selangor, Malaysia Revenue Group Bhd Full time

    Focused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...

  • Customer Experience Representative

    9 hours ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Full time

    We are searching for an accomplished Customer Experience Representative to join our team at Teleperformance. As a Customer Success Specialist, you will serve as the primary interface between our organization and clients, delivering outstanding customer experiences.Main ResponsibilitiesProvide clear and concise guidance to customers on available self-service...

  • Customer Experience Associate

    4 days ago

    Petaling Jaya, Selangor, Malaysia Nest Butler Full time

    Customer Service Assistant (Job Summary)We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. This role involves providing top-notch service to our clients, responding to their inquiries, and resolving any issues they may encounter.The ideal candidate will have excellent communication skills,...

Customer Experience Manager

1 week ago

Petaling Jaya, Selangor, Malaysia Grab Full time
Job Description

In this role, you will support efforts to partner with external agencies for production work and serve as an internal Subject Matter Expert (SME) for local country support.

Your focus will be on driving increased Partner engagement and growing the Enterprise business.