Customer Service Associate

6 days ago


Petaling Jaya, Selangor, Malaysia IKEA Part time

Company Overview:

IKEA is a global home furnishings company that aims to create a better everyday life for many people. We offer a wide range of affordable and well-designed products, operating in several countries across Asia.

Job Description:

We are seeking a self-motivated and energetic individual to join our team as a cashier. The successful candidate will be responsible for ensuring the checkout area is equipped and ready to handle customer transactions efficiently.

Key Responsibilities:

  1. Manage check-out equipment to ensure it is always available and ready for use.
  2. Evaluate customer payment issues and resolve them according to authorized protocols.
  3. Effectively communicate with customers to provide solutions to frequently asked questions.
  4. Accurately process customer transactions using the till system.
  5. Maintain a safe and secure environment for visitors and colleagues.

Required Skills and Qualifications:

  • Self-motivation and ability to work under pressure.
  • Energetic and physically fit.
  • Availability to work on weekends and public holidays.
  • Ability to support shifts.
  • Optional: prior customer service experience.

Benefits:

We offer competitive benefits to our employees, including opportunities for growth and development within the company.

Others:

As an IKEA employee, you will have access to exclusive discounts and promotions, as well as the opportunity to work towards making sustainability a natural part of our everyday work.



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