Rotational Shifts Customer Service Associate
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Rotational Shifts Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support.
Key Responsibilities:
- Assist customers with their inquiries and resolve issues in a timely manner.
- Provide solutions and escalate complex issues to the appropriate platforms.
- Respond to inbound calls, emails, and live chats.
Requirements:
- Min SPM and Above
- Proficient in speaking, reading, and listening in Bahasa Melayu and English.
- Willingness to work on rotational shifts - 9 hour shifts.
Benefits:
- 5 Working Days
- EPF & SOCSO
- Sick leave
- Annual leave
- Training Provided
- Allowance Provided
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