Customer Service Associate

5 days ago


Petaling Jaya, Selangor, Malaysia Nirvana Asia Full time

About the Role

We are seeking a Customer Service Executive to join our team at TWY Search International (M) Sdn Bhd. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.

Key Responsibilities

  • Respond to customer inquiries, complaints, and requests in a timely and professional manner
  • Perform telesales for all Insurance products (Auto & Credit Life)
  • Maintain detailed records and documentation of all customer interactions
  • Collaborate with cross-functional teams to resolve complex customer issues

What We're Looking For

  • Minimum Diploma/Degree in any field
  • Minimum 1 year of working experience in Customer Service field
  • Fresh graduates are encouraged to apply
  • Effective in multitasking, fast learner, strong team player

About Us

TWY Search International (M) Sdn Bhd is an MNC in the Financial Industry, offering a comprehensive range of benefits to its employees.



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