Documentation Specialist
1 day ago
We are seeking a skilled Technical Writer to join our team at Talent Recruit. The successful candidate will be responsible for creating high-quality technical documentation, collaborating with cross-functional teams, and maintaining a consistent style and tone across all documentation.
About the RoleThis is a full-time opportunity that requires strong written and verbal communication skills, attention to detail, and organizational skills. The ideal candidate will have a bachelor's degree in Information Technology or a related field and proven experience as a Technical Writer in the telecommunication industry or a related field.
Responsibilities- Review and update technical documentation, including user manuals and training documents.
- Collaborate with engineering, product management, and customer support teams to gather information and ensure documentation accuracy.
- Translate complex technical concepts into easy-to-understand content for various audiences, including non-technical users.
- Maintain a consistent style and tone across all documentation.
- Work with graphic designers to incorporate visuals into documentation as needed.
- Ensure all documents adhere to company branding and style guidelines.
- Continuously improve documentation processes and tools.
- Bachelor's Degree in Information Technology or any related field.
- Proven experience as a Technical Writer in the telecommunication industry or related field.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Ability to understand and document complex technical information.
- Able to translate, review and update documents written in Chinese.
- Proficiency in using documentation tools such as Microsoft Word, Confluence, MadCap Flare, etc.
- Basic understanding of software development and engineering concepts is a plus.
- Fresh graduates are encouraged to apply.
- 1 year contract (Renewable).
- Working hours: Mon - Fri (9am-6pm).
- Working location: Shah Alam.
The estimated salary for this position is RM 4,000 - RM 6,000 per month, depending on qualifications and experience. Only shortlisted candidates will be notified.
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