Documentation Specialist

4 weeks ago


Shah Alam, Selangor, Malaysia Talent Recruit Full time
Job Summary

We are seeking a skilled Documentation Specialist to join our team at Talent Recruit. As a Technical Writer, you will be responsible for creating and maintaining high-quality documentation for our clients.

About the Role
  • You will work closely with engineering, product management, and customer support teams to ensure accurate and comprehensive documentation.
  • Your primary responsibility will be to review, update, and create technical documents, including user manuals and training materials.
Responsibilities
  1. Collaborate with cross-functional teams to gather information and requirements for documentation.
  2. Analyze complex technical concepts and translate them into clear, concise content for various audiences.
  3. Maintain a consistent style and tone across all documentation, adhering to company branding and style guidelines.
  4. Work with graphic designers to incorporate visuals into documentation as needed.
  5. Evaluate and improve documentation processes and tools to enhance efficiency and quality.
Requirements
  • Bachelor's Degree in Information Technology or a related field.
  • Proven experience as a Technical Writer in the telecommunication industry or a related field.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to understand and document complex technical information.
  • Able to translate, review, and update documents written in Chinese.
  • Proficiency in using documentation tools such as Microsoft Word, Confluence, MadCap Flare, etc.
  • Basic understanding of software development and engineering concepts is a plus.
  • Fresh graduates are encouraged to apply.
What We Offer
  • 1-year contract (Renewable).
  • Working hours: Mon - Fri (9am-6pm).
  • Working location: Shah Alam.
  • An estimated salary of RM 45,000 per annum, based on the location and industry standards.


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