Events Coordinator

2 weeks ago


Shah Alam, Selangor, Malaysia Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Events Executive to join our team at Hilton Worldwide, Inc. As an Events Executive, you will be responsible for implementing sales activities in your area of responsibility, under the guidance of the Director of Sales.

Key Responsibilities
  • Develop and maintain a thorough understanding of hotel products and services.
  • Implement sales action plans related to your market area, as outlined in the marketing strategy.
  • Establish and maintain files on major active accounts within your market area.
  • Promote and generate sales leads for other Hilton hotels.
  • Provide feedback to the Director of Sales on changing market conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and direct mail, in your market area.
  • Arrange site inspections of the hotel.
  • Disseminate banquet sales-related information to other departments as appropriate.
  • Attend all post-conference meetings, as required, arranged by the Meeting Services department and assist in the preparation of post-conference reports.
  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
  • Establish and maintain effective employee relations.
  • Maintain the highest standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employees.
  • Maintain professional business confidentiality.
  • Perform related duties and special projects as assigned.
  • Carry out any other reasonable duties and responsibilities as assigned.
Requirements
  • University graduate.
  • Minimum 3 years of experience in a similar capacity with international chain hotels.
  • Excellent command of written and spoken English and Malay to meet business needs.
  • Good team player.
  • Good interpersonal and communication skills.
  • Have hotel sales experience and hotel database.
  • Able to work under pressure and deal with stressful situations during busy periods.
  • Very familiar with local market and good at marketing trend analysis.


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