Business Development Specialist
2 days ago
We are seeking a highly skilled and ambitious individual to join our team as a Sales Engineer. As a key member of our sales team, you will play a crucial role in supporting our growth by handling inbound sales calls, responding to email inquiries, and conducting online Zoom product tours.
This is an exceptional opportunity for a talented professional to bridge the gap between product knowledge and customer needs. You will work closely with our sales and product teams to refine sales pitches, ensure an exceptional customer experience, and identify areas for improvement.
Responsibilities:
- Respond to inbound sales inquiries via calls, emails, and live chat.
- Conduct online Zoom sessions to provide potential clients with product walkthroughs and answer their questions.
- Gain a strong understanding of Bukku's features and functionalities to effectively present solutions to customers.
- Work closely with the sales and product teams to refine sales pitches and ensure an exceptional customer experience.
- Identify customer pain points and demonstrate how Bukku addresses their challenges.
- Keep track of customer feedback and provide insights to the product team for future improvements.
- Support sales conversion efforts by following up with leads and nurturing potential clients.
Requirements:
The ideal candidate should have accounting knowledge and a minimum of 2 years of experience in accounting, sales, pre-sales, or customer success roles related to accounting or finance software. Prior experience with cloud accounting software is a significant advantage. The successful candidate must be tech-savvy, able to quickly grasp software applications and digital tools, and possess excellent verbal and written communication skills in English, Malay, and Chinese languages.
About the Perfect Candidate:
We are looking for someone who thinks big, starts small, and is ambitious yet patient in execution. A growth mindset, attention to detail, confidence, and humility are essential qualities for this role. If you believe in collaboration and working together to achieve success, you will thrive in this position.
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