Sales Team Leader
3 days ago
This is an exciting opportunity to join our team as a Retail Supervisor at GMG. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.
Key Accountabilities:
- Implement and maintain efficient administrative processes, ensuring timely document submissions.
- Support the Store Manager in overseeing daily store operations, providing guidance and expertise as required.
- Provide outstanding customer service, addressing inquiries, feedback, and complaints in a professional manner.
- Drive sales performance by developing and executing effective strategies and promotions.
- Optimize inventory management to ensure sufficient stock levels.
- Enhance in-store merchandising and product presentation to drive customer engagement.
- Monitor and enforce cash control and stock control procedures to prevent discrepancies.
- Adhere to and execute SUTL Sports Retailing Policies and Procedures to ensure a seamless customer experience.
- Carry out additional duties assigned by superiors to support the job scope.
Essential Qualifications:
- Minimum 3 years' experience in sports or fashion retail.
- Excellent communication skills in English.
- Demonstrated expertise in retail operations, customer service, sales, leadership, and management.
- Ability to deliver high-quality customer service in a brand retailer environment.
- Effective conflict resolution and employee coaching skills.
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