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Partner Growth Specialist

2 months ago


Subang Jaya, Selangor, Malaysia Expedia Group Full time

About the Role:

We are seeking a highly motivated and driven sales professional to join our Partner Growth & Agility - New Partners team based in Kuala Lumpur. As a Partner Growth Specialist, you will play a critical role in expanding our hotel partner network and driving revenue growth for Expedia Group.

Key Responsibilities:

  • Identify and pursue high-value conventional lodging leads from fresh leads and untouched opportunities within target markets.
  • Build and maintain a portfolio of hotel partners by introducing prospective partners to Expedia and facilitating their onboarding process.
  • Educate partners on how to offer competitive hotel products (content, rates, and availability) to be consistently optimized on the Expedia sites.
  • Advise partners on additional lodging rates and availability information regarding high demand and compression periods.
  • Employ active listening during conversations with potential partners to adapt responses to local market conditions and partner needs.
  • Share best practices within the team to achieve overall team targets.
  • Continuously promote and develop hotel partners' high engagement with Expedia's full suite of unique market insights, revenue management tools, marketing and merchandising opportunities, specialized brands, and self-service tools.
  • Once property is live on our sites, carry out follow-up calls with new partners to answer questions and help maximize partners' potential.

Requirements:

  • Bachelor's Degree; or equivalent.
  • 1-2 years' relevant work experience, commercial experience is a plus.
  • Business fluency in English and one additional language is preferred.
  • Hungry, driven, motivated, willing to take action, and results-focused.
  • Organized with good time management skills and attention to detail.
  • Persistence when facing challenging situations.
  • Ability to multi-task effectively and be able to change gears quickly.
  • Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals, and/or strategic objectives set by the leadership team.
  • Relationship builder who earns the confidence of others.
  • Bridges and sustains solid partnerships based on mutual support through a reciprocal style.
  • Appetite for innovative technology, fast-changing business environment, data-driven decision-making.
  • Demonstrates problem-solving skills.
  • Ability to select and present insights, including performance, market, and competitor analysis, and to implement action plans based on the data.
  • Presents ideas and directives clearly and persuasively.
  • Ability to optimally communicate to various levels and through a variety of communication channels.
  • Ability to handle objections over the phone and cold calling.
  • Open to feedback through shadowing and practice scenarios for continuous improvement.
  • Able to work independently as well as be a strong team worker, ensuring the whole team wins.
  • Help other team members acquire skills or achieve targets/goals.

About Expedia Group:

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia,, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert,, and Expedia Cruises.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.