Partner Experience Coordinator

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Pte. Ltd. Full time
About the Job

We are seeking an experienced Partnership Support Specialist to join our team at Swivelt Pte. Ltd., responsible for managing the complete partner experience from onboarding to ongoing support.

Main Tasks
  • Manage and monitor pending queues, ensuring tasks are assigned efficiently based on team availability.
  • Quality control & best practices: Monitor and review onboarding processes to ensure they align with best practices, highlighting and addressing any issues or delays.
  • Handle complex onboarding cases involving compliance risk or unique complexities, ensuring they are resolved efficiently.
  • Liaise directly with sales teams to ensure timely approvals for IB and PAMM registrations.
About Us

Swivelt Pte. Ltd. is a dynamic and growing company, seeking talented individuals who share our vision and values.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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