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Inbound Sales Representative

3 months ago

Malaysia TIME's group Full time
Inbound Sales Representative - Cantonese Speaker (Based in Penang)
  • Supporting sales in three channels like email, voice and chat
  • Work effectively in a team environment
  • Be able to manage time effectively and set priorities to adhere to deadlines
  • Demonstrate initiative, yet be able to follow instructions and procedures
  • Demonstrate well-developed verbal, written and interpersonal communication skills
  • Deliver exceptional customer service and experiences at all times

Your Qualifications:

  • Fluent in Cantonese, Mandarin and English (speak, write and read)
  • A track record of successful sales accomplishments.
  • Familiarity with Microsoft Office tools (Outlook, Excel, Word) and Computerized Reservation Systems.
  • Understanding of sales processes.
  • Ability to work efficiently and meet deadlines.
  • Demonstrated capacity to handle multiple tasks in a fast-paced environment.

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

What do we do?

We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services.

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