Key Account Manager Malaysia

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Treasury Wine Estates Full time

About us

Treasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented global team of over 2,500 people. Listed on the Australian Securities Exchange (ASX), we know that it's the thinkers, makers and doers who have the most impact as we strive towards being recognized as the world's most admired premium wine company.

TWE is the largest exporter of Australian wine to Asia, with our brands – especially Penfolds, Wolf Blass and Wynns - increasingly well known in the region's more established wine markets. We have exciting plans in place to develop our Country of Origin offering with recently released wines from the US, France and Chile.

For more information, please visit www.tweglobal.com

What's in it for you

  • Attractive remuneration and healthcare benefits
  • 20 days of paid annual leave per year
  • Flexible work arrangement to support your wellbeing
  • Outstanding career development opportunities to realise your full potential
  • Collaborative and inclusive culture where people and performance thrive

About the role

The Key Account Executive will be responsible for managing and growing relationships with key accounts, focusing on maximizing sales, maintaining strong client connections, and enhancing brand presence in major retail and hospitality channels. This role is integral to driving revenue and ensuring customer satisfaction through strategic account management, in-depth product knowledge, and effective negotiation.

In addition, the role holder will provide key insights/market intelligence on the market.

Account Management & Relationship Building

  • Serve as the primary point of contact for assigned key accounts, building and maintaining strong relationships with buyers, category managers, and key decision-makers.
  • Ensure high levels of customer satisfaction by understanding client needs and providing tailored solutions.
  • Conduct regular meetings, presentations, and tastings to engage clients and introduce new products.

Sales & Revenue Growth

  • Develop and execute account-specific sales strategies to achieve or exceed revenue targets.
  • Identify cross-selling and up-selling opportunities within existing accounts.
  • Prepare and deliver proposals and negotiate contracts to drive profitable sales growth.

Brand Positioning & Promotion

  • Collaborate with the marketing team to support brand initiatives and promotional activities at key accounts.
  • Coordinate in-store promotions, product placements, and events to maximize brand visibility.
  • Monitor competitor activities within accounts and adjust strategies to maintain brand competitiveness.
  • Ensure that the distribution plan is well executed and that our priority brands are available as well as driving the marketing agenda to increase brand awareness and brand engagement with consumers.

Forecasting & Reporting

  • Work with the sales team to develop accurate forecasts and meet sales objectives within each account.
  • Track and analyse account performance, including sales metrics, inventory levels, and seasonal trends.
  • Prepare regular reports for management, highlighting achievements, competitive analysis, and opportunities.
  • Provide insights on the depletion of the brands by key customers.

Market Insights & Product Knowledge

  • Stay updated on industry trends, market dynamics, and competitors' activities to make informed recommendations.
  • Provide market intelligence: Gather and input competitor intelligence, pricing analysis of competitors' products, provide information on any gaps in the market, presentation and communication of key issues impacting on the business.

About you

  • Bachelor's degree in business, Marketing, or a related field
  • Minimum of 5 years of experience in account management, sales, or a related role, preferably within the wine or beverage sector.
  • Strong understanding of the wine industry and market trends, including knowledge of wine varietals and regions.
  • Proven experience managing key accounts and achieving sales targets.
  • Excellent communication, negotiation, and relationship management skills.
  • Self-driven, organized, and proactive, with a customer-focused approach.
  • Ability to travel for client meetings and events as needed.
  • Certification in wine education preferred (e.g., WSET Level 2 or 3).
  • Proficiency in Microsoft Office Suite, including Excel, Word and Power Point presentations.
  • Previous experience in handling large retail or hospitality accounts.

Culture

We bring our whole selves, we're courageous and we deliver together – that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely "glass half full" people and see challenges as opportunities and move with pace to achieve our goals.

If you're ready to help us be the world's most admired premium wine company, please apply now

Inclusion and Diversity

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

How to apply

We move quickly at TWE and continually review applications, so if you don't want to miss out, apply today.

Please note that cover letters are not required (we really mean this). All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment. The assessments should take around 30 minutes in total and you will be able to download a report at the end of it. We will then be in touch ASAP to update you on how your application is progressing. We ask you to try to complete the assessments ASAP – ideally within 24 to 48 hours.

Note that we prefer to deal with you directly; we haven't briefed a recruitment agency on this role and won't be accepting CVs through any recruitment agency, so please apply directly.

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