Forwarding Co-ordinator

5 days ago


Klang, Selangor, Malaysia WORLDLINK CARGO SERVICES SDN BHD Full time

This job is a Forwarding Coordinator, where you'll manage import/export logistics and customs paperwork. You might like this job because it involves problem-solving and customer interaction, making every day unique and engaging

Responsibilities
  • Coordinate export and import logistics, including customs clearance and documentation.
  • Ensure the accuracy and completeness of all export and import-related documents, such as bills of lading, commercial invoices, and import declarations.
  • Hand over custom forms to external runners and monitor paper releasing at the declaration system.
  • Follow up shipments until completion of customs formalities.
  • Collaborate with carriers, shipping lines, and freight forwarders to determine optimal transportation methods and routes.
  • Negotiate shipping rates and track shipments to meet delivery schedules.
  • Arrange haulage/transport according to customer requirements.
Customer Relations
  • Serve as the primary contact for customers, addressing inquiries, providing regular updates, and ensuring overall customer satisfaction.
  • Understand and accommodate customers' unique requirements for their shipments.
Regulatory Compliance
  • Maintain comprehensive knowledge of international shipping regulations, import/export laws, and customs requirements.
  • Ensure all shipments conform to applicable regulations and effectively manage customs-related matters.
Cost Management
  • Monitor and control shipping and freight costs, striving to maximize cost-efficiency while maintaining service quality.
  • Identify opportunities to reduce costs and negotiate advantageous terms with logistics service providers.
Job Requirements

Education: Minimum SPM or above

Experience: Freshers are welcome to apply. Preferably 1 year of working experience in the related field is required.

Special Skills/Training:

  • Able to work independently
  • Able to work under pressure
  • Problem-solving skills
  • Analytical skills
  • Strong knowledge of international trade regulations and customs procedures
  • Good communication skills in English, Bahasa Malaysia, Chinese, Tamil, etc.
  • Pleasant personality and good attitude towards work
  • Ability to multi-task, attention to detail
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