Forwarding Co-ordinator
5 days ago
This job is a Forwarding Coordinator, where you'll manage import/export logistics and customs paperwork. You might like this job because it involves problem-solving and customer interaction, making every day unique and engaging
Responsibilities- Coordinate export and import logistics, including customs clearance and documentation.
- Ensure the accuracy and completeness of all export and import-related documents, such as bills of lading, commercial invoices, and import declarations.
- Hand over custom forms to external runners and monitor paper releasing at the declaration system.
- Follow up shipments until completion of customs formalities.
- Collaborate with carriers, shipping lines, and freight forwarders to determine optimal transportation methods and routes.
- Negotiate shipping rates and track shipments to meet delivery schedules.
- Arrange haulage/transport according to customer requirements.
- Serve as the primary contact for customers, addressing inquiries, providing regular updates, and ensuring overall customer satisfaction.
- Understand and accommodate customers' unique requirements for their shipments.
- Maintain comprehensive knowledge of international shipping regulations, import/export laws, and customs requirements.
- Ensure all shipments conform to applicable regulations and effectively manage customs-related matters.
- Monitor and control shipping and freight costs, striving to maximize cost-efficiency while maintaining service quality.
- Identify opportunities to reduce costs and negotiate advantageous terms with logistics service providers.
Education: Minimum SPM or above
Experience: Freshers are welcome to apply. Preferably 1 year of working experience in the related field is required.
Special Skills/Training:
- Able to work independently
- Able to work under pressure
- Problem-solving skills
- Analytical skills
- Strong knowledge of international trade regulations and customs procedures
- Good communication skills in English, Bahasa Malaysia, Chinese, Tamil, etc.
- Pleasant personality and good attitude towards work
- Ability to multi-task, attention to detail
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