Operations Assistant Manager
20 hours ago
Undergraduate degree in Business Admin or other relevant discipline.
- At least 3 years of experience in similar capacity
- Strong interpersonal, problem-solving and leadership skills with an interest in automotive industry, consumer behavior and the latest trends.
- Self-starter and independent learner focused on finding solutions, high degree of comfort with unstructured situations and ability to problem solve.
- Working Hour : Shift A = 10am to 5pm, Shift B = 3 pm to 10pm.
- Strong communication and collaboration skills. Good command of **English, Bahasa and Mandarin**:
- Willing to travel when necessary, responsible, dedicated and self-driven
**Responsibilities**:
**Operations**
- Responsible for a smooth operations and sales process in Digital Experience Center to achieve maximum sales potential.
- Ensure and oversee the entire sales processing and operation ecosystem including deliveries to be executed smoothly within the stipulated timeline.
- To coordinate with Finance on billing, payment and collection.
- Take ownership of building, sustaining, and motivating a high-performance team for excellent customers experience.
- To develop internal SOP and work process flow for better working experience.
- Work closely with managed partners, suppliers, and customers in all aspects of sales i.e negotiation of purchases, escalation of product deliveries in local or from overseas, i.e. China.
**Relationship Management**
- Create incentives in collaboration with program managers and participate in team motivation and career development.
- Identify commercial opportunities to improve profit margin (eg. Events participation, event hall rental, product / mobile app support etc.)
- To establish excellent communications with distributors, suppliers, customers and motivate team members including technical/ finance personnel.
- Contribute actively as a team member and undertake any other duties that may be assigned from time to time.
**Management Reports**
- Prepare and submit weekly sales report as required by the management.
- Provide data analytics on retail operations, customer behavior, and merchandise to achieve maximum sales potential.
- Proficient in SQL system for all sales and business processing and related documents will added advantage
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