Trainer for Call Center

Trainer - Call CentreUtility GLC Company (TNB)Start date: 10 March 2024.Salary: RM 3800 (Renewable 1 year contract)Mon - Fri (8am to 5pm) The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. Trainers are required to conduct training/briefing on new products and services (inclusive of pre & post tests and...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**- Design effective training programs.** **- Prepare training materials.** **- Conduct training and refreshers.** **- Support and mentor new employees.** **- Conduct evaluations to identify areas of improvement.** **- Monitor, analyse & train trainees’ performance and call out any unusual trends.** **- Identify training needs by working with...

**Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Training Process Training Training Delivery Experience - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown...

**Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Training Process Training Training Delivery Experience - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown...

POSITION: INBOUND CALL CUSTOMER SERVICE Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 8.00 AM -12.00 PM (Rotational shift) Intake : Immediately Range Salary : RM1,800 - RM 2,200 Benefits: Allowance + Medical Insurance Requirement: - Minimum SPM (Fresh Graduate encourage to Apply) - Able to speak in Bahasa & English -...

Overview: - If you have proven 1 year BPO supervisory experience, we have something for you!Qualifications: **Requirements**: - Degree in any discipline **Minimum Relevant Work Experience** - Customer Service and Training experience is a MUST **Minimum Training Required** - Fast learner and independent **Skills** - Language proficiency in English and...

Proven experience in customer-facing roles (phone, chat, in person). Passionate about delivering exceptional customer experiences. Excellent communication skills, adaptable to different audiences. Flexible problemsolving approach, committed to exceeding expectations. Thrives in a team environment, eager to learn and grow. Curious and inquisitive, always...

Handle inbound call for inquiries _**(Website Shopping Channel ).**_ - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from contract, will be extend or convert based on...

Ability to conduct training, based on the following technical expertise:Enhanced Robotics and Automation Advanced Cybersecurity System Highlevel Microservices Design Progressive Data Center with Enhanced Cloud Management Advanced BlockchainJob Requirements:Job Type: FreelanceSalary: RM1, RM2,000.00 per daySchedule: On callApplication Question(s): Please list...

Overview: If you have proven 1 year BPO supervisory experience, we have something for youQualifications:Requirements: Degree in any disciplineMinimum Relevant Work Experience Customer Service and Training experience is a MUSTMinimum Training Required Fast learner and independentSkills Language proficiency in English and Mandarin is mandatory Related...

Ability to conduct training, based on the following technical expertise: - Enhanced Robotics and Automation - Advanced Cybersecurity System - High-level Microservices Design - Progressive Data Center with Enhanced Cloud Management - Advanced Blockchain **Job Requirements**: **Job Type**: Freelance **Salary**: RM1,500.00 - RM2,000.00 per day Schedule: -...

Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. - Curious and inquisitive,...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. - Curious and inquisitive,...

We are seeking a skilled and experienced Radiologist to join our team at MJ Health Screening Centre (Penang), located at Lebuh Bishop, Pulau Pinang. As a Radiologist in our preventive health screening center, you will play a pivotal role in interpreting medical images such as X-rays, mammogram, and CT scans to diagnose diseases and provide accurate diagnoses...

Responsibilities: Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company's standard operations procedures and policies. Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality Ensure operations SOP fulled adhered among all staff...

**Sales Executive **_( Learning & Development )_ **Qualifications** - Minimum SPM graduates with related sales experience. Diploma/degree in marketing, business administration and management will be an added advantage. - Proficiency in Mandarin, English and Bahasa Malaysia. - Possess related sales experience and drive to meet monthly sales upper-line and...

**Primary responsibility** - Execute the marketing plan to convert sales leads into customers by ensuring order qualifier is approved and subsequently build order qualifiers to become loyal customers to ensure monthly sales target. - Work with responsible personnel such as trainers, management team, and project administrator to continually craft an efficient...