Outsourcing Service Center Manager/team Leader

**Responsibilities**: - Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company’s standard operations procedures and policies. - Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality - Ensure operations SOP fulled adhered among...

Responsibilities: Manage and oversee daily staff operation in service and call center providing outsourced temp staffing services within compliance of company's standard operations procedures and policies. Ensure sourcing, provision, and scheduling shift of temp staffing at required quantity and quality Ensure operations SOP fulled adhered among all staff...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Team Leader Team lead operation operation team leader OPERATIONS TEAM LEADER Team leader BPO Must be fluent in speaking both Mandarin and English mandarin...

Overview: Job Summary **If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience **as TL in...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Team Leader Team lead operation operation team leader OPERATIONS TEAM LEADER Team leader BPO Must be fluent in speaking both Mandarin and English mandarin...

**BOOST JUICE BARS** - **Industry: Food & Beverage**_ - **Position: Team Leader**_ Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great...

Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Inspiring my team to deliver great service to our customers through**: - Role modelling exceptional service and coaching my team to do the same - Achieving great standards on my department - Being friendly, listening and responding to customers’ needs in a timely manner - Maintaining service standards across my department which reflect the trading...

Inspiring my team to deliver great service to our customers through:Role modelling exceptional service and coaching my team to do the same Achieving great standards on my department Being friendly, listening and responding to customers' needs in a timely manner Maintaining service standards across my department which reflect the trading patterns of our...

Inspiring my team to deliver great service to our customers through:Role modelling exceptional service and coaching my team to do the same Achieving great standards on my department Being friendly, listening and responding to customers' needs in a timely manner Maintaining service standards across my department which reflect the trading patterns of our...

**Role**:Team Leader-QA/QC **Timings**:Flexible (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality assurance Must be fluent in speaking both Mandarin and English - Quality Assurance Supervisor a. Language: Mandarin and...

Qualifications: **Requirements**: - Bachelor's degree or an equivalent diploma. - A dynamic leader with a proven track record of managing large and diverse teams across multiple workflows in a fast-paced environment, capable of handling rapid changes and ambiguity. - A minimum of 8 years of experience in operations, preferably in the BPO/ITES industry. - At...

Overview: If you have proven 1 year BPO Assistant Managerial experience, we have something for youQualifications:Requirements: Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity Strategic...

About the CompanyOur client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Overview: - If you have proven 1 year BPO Assistant Managerial experience, we have something for you!Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...

Recruiter Toll Global Forwarding (Malaysia) Sdn Bhd About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000...

BOOST JUICE BARS Industry: Food & Beverage Location: Penang Island Position: Team Member Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great tasting products, the unique Boost Experience, and amazing-looking stores....

Trainer - Call CentreUtility GLC Company (TNB)Start date: 10 March 2024.Salary: RM 3800 (Renewable 1 year contract)Mon - Fri (8am to 5pm) The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. Trainers are required to conduct training/briefing on new products and services (inclusive of pre & post tests and...

**Trainer - Call Centre** **Utility GLC Company (TNB)** **Start date: 10 March 2024.** **Salary: RM 3800 (Renewable 1 year contract)** **Mon - Fri (8am to 5pm)** - The trainer shall conduct training for all the skill requirements for the Key Customer Related (KCR) jobs. - Trainers are required to conduct training/briefing on new products and services...